- Detailid
- Esmane info
- Ettevõte
Requirements for a good candidate:
- Fluent in written and spoken Finnish and English. We are only looking for persons who can handle both languages on a native level.
- Service minded person who will do his/her utmost in order to solve customer issues and enjoys the process.
- A flexible team player who we can trust, who is responsible and fun.
- You don’t have to be experienced in gaming business, we will train you.
- +21 years old due to license requirement.
Job tasks for Customer Support Specialist:
- Fast, accurate, personal and polite customer support via live chat and email. We might add phone support in the future.
- We are still a relatively small and new company so there will be other tasks related to fraud prevention, payment handling, responsible gaming and campaign managing. It’s a good way to learn the igaming business from many angles.
- Full-time job done in 8-hour shifts including mornings, evenings, weekends and public holidays. Our support is currently open 24/7.
- This position is for shifts from 9 to midnight (9-17, 12-20 and 16-24).
What we offer
- We believe that happy employees make happy customers. Big part of the happiness is our team spirit which we cherish.
- If you meet ALL our requirements, we offer a gross salary of 2,000€/month.
- Office in the city center of Tallinn.
Lisahüved: Sports benefit 250€/year
Asukoht
- Tallinn, Harjumaa, Eesti
Maakri 19/2
Tööaeg
- Täistööaeg
- Täistööaeg vahetustega
Oskused
Keeled
- Inglise
- Soome
Mika Vasara
WE ARE LOOKING!
ARE YOU THE NEXT FINNISH-ENGLISH CUSTOMER SUPPORT GURU TO JOIN OUR TEAM?
We are an online gambling company with four different casino brands on our Malta, Estonia and Netherlands licenses. We started out small, took some right twists and turns and are now growing to be a medium sized company. We won’t be stopping here, and are therefore looking for more A class talents to join our team. Do you want to be part of creating RESPONSIBLE, SAFE and most of all FUN iGaming experiences to our customers?
We are a professional yet easy-going team fighting the complexities of larger organizations by keeping things simple and flexible. We believe in teamwork, trust and fun! Our magic happens in our brand new offices in Malta, Tallinn and in the Netherlands.
Our team in Tallinn, Estonia is now looking for one CUSTOMER SUPPORT SPECIALIST to help out our Finnish, Estonian and English speaking customers.