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- Detailid
- Esmane info
- Ettevõte
We’d like the Customer Solutions Expert to have:
- Experience working in a customer-facing role
- Excellent customer service skills – great listening, responsiveness, follow-through, further escalation, and such
- Some experience with software testing, root cause identification, and issue documentation
Understanding of email systems, filtering, spam, and mail integration - Basic understanding of relational databases. (But again, the most important thing is that you care)
- Ability to interact with other team members in Support as well as other functional areas including product management and engineering
- Fluency in German and English
It’s a big plus if the Customer Solutions Expert had:
- Some knowledge of sales – leads, opportunities, deal tracking, and reporting
- Experience with sales/CRM tools, such as Salesforce or Zoho CRM
- Experience with helpdesk tools like Freshdesk, Zendesk, etc
In exchange we offer:
- Competitive base pay
- A world-class working environment with perks like parties, craft workshops, skill training, an in-house gym, and of course, office dogs
- Additional private health and accident insurance
- Three paid health days per year to use how and when you prefer
- A lively bunch of colleagues from over 50 different countries
- A value-driven workplace where people come first
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.
Asukoht
- Tallinn, Harjumaa, Eesti
Mustamäe tee 3a, 10615 Tallinn
Tööaeg
- Täistööaeg
Oskused
Keeled
- Saksa
- Inglise
Kontaktisik
Elene Murvanidze
Elene Murvanidze
We believe it takes great people to make a great product. That’s why our team lives our company values, and we hire based on them too. Since 2010, we’ve been building a visual sales tool now used by over 90,000 scaling companies worldwide who love its simple yet powerful design. Along the way, we’ve raised over $90 million in funding from international investors and received numerous awards as an employer.
We take great care to find exactly the right people for our nine global offices. So, what do you say – are you ready to join us?