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Yolo Group (Heathmont OÜ)
JAPANESE CUSTOMER SUPPORT AGENT (NIGHTS ONLY)
Yolo Group (Heathmont OÜ)
Yolo Group (Heathmont OÜ)

JAPANESE CUSTOMER SUPPORT AGENT (NIGHTS ONLY)

Yolo Group (Heathmont OÜ)

Tasks

Answer queries via Live Chat and email

Requirements

  • Experience managing demanding customers
  • Excellent computer skills
  • Excellent communication skills
  • Excellent written English and native Japanese language knowledge

Beneficial

  • Multitasking
  • A strong eye for detail

We offer

  • A fun, fast and fair work place
  • Competitive pay
  • A work environment that welcomes your ideas and suggestions, no matter if they're big or small
  • The best work parties and events
  • SportID
  • Unique personal development opportunities within the company
  • Flexible holiday structure and sick pay
  • Multiple possibilities to attend conferences and events
  • No corporate BS
  • Comfortable offices with plenty of food, drink and good vibes

Additional information

This role involves working NIGHT shifts only, weekends and some unsociable hours. During the interview the working pattern will be communicated.
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.

Asukoht

    Tallinn, Harjumaa, Eesti

Tööaeg

  • Täistööaeg

Keeled

  •  Inglise
  •  Jaapani
Kontaktisik
Hanna-Mai Mändmaa

Heathmont is a dynamic and innovative business which provides a full range of services to the e-commerce and gambling industry. We pride ourselves on our ability to cater to all of our customers' requirements, delivering high-quality products to enable success. Heathmont provides a multitude of services from IT to Marketing, Design to Support with a strong desire to create the ultimate user experience.

Do you want the chance to use and further develop your exceptional skill set in a highly rewarding and fast-paced environment? Do you relish the opportunity to be innovative and drive continuous improvement in the customer experience? If so, we're looking for you to join us on the next exciting stage of our journey.

You'll be an essential member of the Support Team, providing an unbeatable experience for our clients. You will provide a service that exceeds our customer expectations, ensuring queries and issues are resolved on the first contact. The business is expanding rapidly, so you'll be used to working in a fast-paced environment which is constantly evolving and innovating, putting our customers at the heart of everything we do.


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