- Esmane info
Requirements for candidates
- Professional education or degree in IT, or equivalent work experience
- Excellent analytical, troubleshooting and problem solving competencies
- Proficient communication skills in English
- Target-oriented team player
- Experience with relational databases and SQL
- Basic experience with Unix/Linux
Our Global Service Desk in Tallinn is looking for an IT Application Support specialist who provides 2nd level technical support for our Warehouse Management System.
As IT Application Support specialist, you will provide expertise and technical knowledge for enterprise IT applications. You will be responsible for identifying, troubleshooting, the prioritization and the timely escalation of technical problems and service requests.
Additionally you will track and monitor all incoming requests as necessary to meet company defined service level agreements. The Global Service Desk is active 24/7 and works in shifts.
Availability to cover night shifts is required at least some nights per month.
What we offer
Your work will have a direct influence on the future of logistics and IT. We value teamwork, continuous learning and diversity and our working language is English. Your colleagues are experts who shape the IT industry in Estonia and worldwide. We are located in Tallinn, Estonia – the most digitalized place on Earth. Kuehne + Nagel opened its Corporate IT Center in Tallinn August 2012, located in new Technopolis district of Ülemiste City. Up to today we are more than 400 IT professionals and are still looking for new bright minds.