- Detailid
- Esmane info
- Ettevõte
Requirements for candidates
- Professional education or degree in IT, or equivalent work experience
- Excellent analytical, troubleshooting and problem solving competencies
- Proficient communication skills in English
- Target-oriented team player
- Experience with relational databases and SQL
- Basic experience with Unix/Linux
Job description
Our Global Service Desk in Tallinn is looking for an IT Application Support specialist who provides 2nd level technical support for our Warehouse Management System.
As IT Application Support specialist, you will provide expertise and technical knowledge for enterprise IT applications. You will be responsible for identifying, troubleshooting, the prioritization and the timely escalation of technical problems and service requests.
Additionally you will track and monitor all incoming requests as necessary to meet company defined service level agreements. The Global Service Desk is active 24/7 and works in shifts.
Availability to cover night shifts is required at least some nights per month.
What we offer
Your work will have a direct influence on the future of logistics and IT. We value teamwork, continuous learning and diversity and our working language is English. Your colleagues are experts who shape the IT industry in Estonia and worldwide. We are located in Tallinn, Estonia – the most digitalized place on Earth. Kuehne + Nagel opened its Corporate IT Center in Tallinn August 2012, located in new Technopolis district of Ülemiste City. Up to today we are more than 400 IT professionals and are still looking for new bright minds.
Asukoht
- Tallinn, Harjumaa, Eesti
Lõõtsa 2b, 11415 Tallinn, Estland
Tööaeg
- Täistööaeg vahetustega
Oskused
Keeled
- Inglise
Mariia Zorina
With over 82.000 employees at some 1,300 locations in over 100 countries, the Kühne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions. Kühne + Nagel's clearly structured IT management contributes to increased operational efficiency and with it to successful business results and improved competitiveness. Through the worldwide information network via the Internet, business pr...