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Assistant Reservations Office Manager
Assistant Reservations Office Manager
Assistant Reservations Office Manager
Lomakylä Kakslauttanen Oy
Assistant Reservations Office Manager
Assistant Reservations Office Manager

Assistant Reservations Office ManagerLomakylä Kakslauttanen Oy

Desired qualifications, experience and skills:

- 3-4 years of experience as Supervisor/Manager in reputed organizations.
- Relevant certified education and training.
- Fluent in written and spoken English, other languages are considered as an advantage.
- Ability to work under pressure.

- Suitable applications / CV's to be sent in English language.

Key responsibilities:

-To ensure all reservation enquires are promptly handled and maximise revenue with added sales.
-Handle and resolve all Guest reservation issues in a positive manner, ensure Guest satisfaction with no loss of revenue.
-Develop and maintain staff schedule to handle reservation calls, emails and ensuring a high level customer service standards with all enquiries in conversion into bookings and sales revenue.
-Performance reports on daily, weekly and monthly basis.
-Implementing selling strategies and effectively handling online reservations system.
-Hiring reservations team and effective training.
-Responsible for all administration and accounting of Tallinn office.
-Effectively assisting with sales and marketing jobs.