2139
- Detailid
- Esmane info
- Ettevõte
What we expect from you:
- Previous experience in igaming
- Fluency in Estonian and English (both written and spoken)
- A customer-centric mindset you always keep the KPIs in focus and think from the customers perspective
- A knack for writing engaging copy
- Solid analytical skills with the ability to interpret and act on data insights
- A collaborative team player who is also confident working independently
- Highly organized, with the ability to manage multiple projects and meet deadlines
- Russian or German is a plus
About the role:
As a CRM Executive, you will be responsible for a large scale of different areas of CRM and its related activities, including planning, execution, copywriting, testing, segmenting, analyzing and ensuring high metrics across all customer journey points. This role is suitable for a flexible individual, capable to succeed in performing multiple various tasks as well as to see a bigger picture of CRM while building customer journeys from the point of activation until churn. Reporting to the Head of CRM, you will play a crucial part in formulating the overall CRM strategy for multiple markets. You will work closely with other CRM team members as well as the members of the marketing team and other departments to ensure a cohesive and effective approach to customer retention and CRM in general.
What's in it for you:
- Flat structure, minimal bureaucracy.
- Open ground to express ideas and strategies.
- Opportunity to impact CRM KPIs and overall revenue numbers.
What you'll do:
- Maintaining the CRM calendar and taking part in planning of CRM campaigns and activities
- Implementing and executing of the retention offers and promotions using appropriate systems in place
- Testing, sending and scheduling email and other channel campaigns to the customers, using appropriate systems in place
- Segmenting distribution lists based on campaign requirements
- Providing regular reporting to the Head of CRM on the success of campaigns and activities
- Liaising with relevant teams to ensure the smooth running of CRM campaigns
- Analyzing competitors activities to identify opportunities and challenges
- Monitoring, analyze, and report on campaign and CRM metrics
What we offer:
- "No bureaucracy" start-up environment
- Competitive salary
- Flexible working hours
- Hybrid/remote work, we have a brand new office in Ülemiste City (Tallinn preferred, not required)
- A diverse and inclusive workplace
- Sports compensation via Stebby (If based in Estonia)
- 28 calendar days of annual leave
- Complimentary company merchandise
Alates €
2500
Lisahüved: We also have 3 extra days off, parking by the office, team events.
Asukoht
- Tallinn, Harjumaa, Eesti
Lõõtsa 12
Tööaeg
- Täistööaeg
Oskused
Keeled
- Inglise
Kontaktisik
Anna Sirotkin
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Anna Sirotkin
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Gepard Media is a dynamic company established in 2019 by a passionate group of blockchain and gaming enthusiasts.Our mission is to create exceptional brands, products, and lead-generation strategies that set the standard in the fiercely competitive world of crypto gaming. At Gepard Media, we specialize in delivering top-notch marketing, cutting-edge technology, and efficient customer operational solutions to iGaming brands.Our rapidly expanding team comprises over 58 industry experts, and we operate from our headquarters in Tallinn, Estonia, with team members spread across the globe, working remotely. We are united by our ambition, creativity, and a shared commitment to revolutionizing the crypto gaming landscape.If you're looking to make your mark in this exciting industry and work with a team of dedicated professionals, Gepard Media is the place for you. Join us in shaping the future of crypto gaming!
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