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About the Nasdaq CSD Team
Nasdaq CSD Central Securities Depository in Baltics and Iceland (www.nasdaqcsd.com) is currently seeking a Client Success Specialist to join our dynamic Sales and Services team in Tallinn. In this role, we will rely on you to serve as the primary point of contact for our Estonian clients, including financial instrument issuers and banking institutions within the Nasdaq CSD network. We expect you to build and maintain robust client relationships while providing outstanding day-to-day advisory services and support. Additionally, you will have opportunity to contribute to our business development initiatives. This role offers diverse responsibilities that adapt to our evolving business needs and priorities.
Job description
Primary Responsibilities:
- Deliver exceptional customer consultation and ensure seamless client onboarding
- Process securities registration and corporate actions (e.g., interest and dividend payments) documentation with precision, working closely with the Operations team
- Resolve inquiries (e.g., bailiffs requests, shareholders lists) from various securities industry partners across local and international markets
- Contribute innovative ideas to establish, enhance, and refine Nasdaq CSD's customer service processes
Role Evolution and Development:
- Develop and strengthen strategic relationships with internal and external customers and industry stakeholders
- Engage in the CSD product and service development, implementation projects, and systems testing
- Participate and support post-trade industry initiatives at local and European levels, and business development activities
What We Expect:
- An academic degree, preferably in Economics, Finance, or Business Administration
- Strong customer orientation with a deep understanding of client concerns and challenges
- Exceptional communication skills and a growth mindset
- A strong sense of ownership and accountability
- Fluency in written and spoken Estonian as well as English
What Would Be Great:
- Experience in the financial sector
What we offer
- Annual bonus (monetary, restricted stock units)
- An opportunity to become a Nasdaq shareholder via the Employee Stock Purchase Program Nasdaq stocks with a discount
- Internal mentorship program
- Wide selection of online learning resources
- Health insurance program
- Hybrid work model
- Flex day program (up to 6 days a year)
This full-time permanent position is based in Tallinn, Estonia. As our selection and interview process is ongoing, please submit your application in English including your CV and Motivational Letter detailing your interest in Nasdaq CSD.
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.
Asukoht
- Tallinn, Harjumaa, Eesti
- Kaugtöö võimalus
Tööaeg
- Täistööaeg
Keeled
- Inglise
- Eesti
Kontaktisik
Hugo Lantz
Hugo Lantz
At Nasdaq, we're relentlessly reimagining the markets of today. Not by chasing the possibilities of tomorrow, but by creating them.
In 1971, the microprocessor was born. Nasdaq wasted no time capitalizing on the new technology by bringing all-electronic trading to the market. Later in the decade, this provided the likes of Apple and Microsoft with the means to raise capital that was previously unavailable to them.
Sixteen years later on the other side of the Atlantic, OMX became the worlds first publicly traded and listed exchange company. In 2007, Nasdaq merged with OMX with a vision to be a single company with a single mission: Deliver the kind of resources that would solve the logistics of the global capital markets.
That vision has served us well. So well, in fact, that Nasdaq transformed itself from a U.S.-based equities exchange to a diversified technology provider for thousands of global firms. Today, were the leading technology and information services provider to the capital markets. And our Global Trading and Market Services business have become a significant part of our client offerings.
All this can be traced to Nasdaqs focus on synchronizing and optimizing market movement an essential principle in the growth of business economies. No one else provides customers with such a high level of infrastructure, tools and strategic insight. Customers have taken advantage of the fact that were the single largest liquidity pool for U.S. equities (in volume traded). Were also acclaimed for our top-rated data offerings. And, of course, for the Nasdaq 100 home to many of the worlds most heralded securities.
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