978
Customer Service/Athlete Experience Assistant
SportsHosp OU
Customer Service/Athlete Experience Assistant
SportsHosp OU
Customer Service/Athlete Experience Assistant
SportsHosp OU

Customer Service/Athlete Experience Assistant

SportsHosp OU

What We Are Looking For:

  • Native English speaker or proficiency in English at C1 level or higher (written and spoken).
  • A passion for endurance sports like running, cycling, triathlon, or similar disciplines.
  • Strong communication and interpersonal skills.
  • A problem-solving mindset with a proactive approach.
  • Excellent organizational skills and attention to detail.
  • Experience with CRM tools (e.g. Kustomer) is a plus.
  • Prior customer service experience is preferred.
  • Weekend/Evening availability is a must.

What You Will Do:

  • Be the first point of contact for athletes and customers, offering support via email, chat, and phone.
  • Provide expert advice on nutrition products tailored to endurance sports.
  • Resolve customer inquiries efficiently, including product recommendations, troubleshooting, and order updates.
  • Collaborate with other teams to ensure customer issues are resolved quickly.
  • Keep accurate records of customer interactions using our CRM system.
  • Identify trends in customer feedback to help improve our services.

Why Join The Feed?:

  • Be part of a company dedicated to supporting endurance athletes.
  • Competitive hourly salary.
  • Flexible working hours, to fit your schedule.
  • Opportunities to grow professionally in a dynamic industry.

At The Feed, we don't just serve the endurance sports community-we're part of it. If you share our passion for pushing limits and want to make an impact in a fast-paced, exciting environment, we'd love to hear from you!
BrutotunnipalkBruto tunnis  € 9.5 - 11.5

Asukoht

    Tartu, Tartumaa, Eesti
    Kastani 64a

Tööaeg

  • Täistööaeg vahetustega

Oskused

 Ability to learn Problem solving E-commerce Sports Customer Service Customer Support

Keeled

  •  Inglise
Kontaktisik
Jonathan Rosenbrier
58741255
Are you passionate about endurance sports and delivering an exceptional customer experience? The Feed, the go-to destination for endurance athletes, is looking for dedicated Customer Service Representatives to join our growing team in Tartu, Estonia!

At The Feed, we specialize in fueling the athletic community, offering top-tier nutrition products and expert advice to help athletes perform their best. As a member of our customer service team, you'll play a key role in supporting our mission to empower athletes worldwide.

Ettevõtte kodulehthttps://thefeed.com

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