ENLABS stands for Entertainment Laboratories.

YOU LOVE:

• Making an impact by helping people and making someone’s day better
• Socializing with people over chat and e-mail
• Challenges by solving “puzzles” and cracking the “nuts”

YOU ARE:

• A champion in communicating and socializing with people
• Optimistic and positive (even when the going gets tough)
• Empathetic, positive, and immensely patient
• An energetic and goal-oriented person

YOU WILL:

• Listen, engage and help customers with their inquiries over e-mail and chat
• Investigate problems, develop solutions, and manage through resolution
• Escalate issues to other departments or manager
• Support your colleagues and help the new ones

YOU NEED:

• Excellent written and verbal communication skills in Finnish and English
• Very good computer and typing skills
• Ability to focus on details and multitask
• Strong active listening skills - give attention to what other people are saying, take time to understand, and ask questions when appropriate
• Problem-solving skills and ability to adapt to change with a positive attitude
• Readiness to work flexible hours from 10:00 till 24:00 (Monday-Sunday)

WE OFFER:

• Competitive salary package
• Top-notch colleagues with various backgrounds to collaborate
• Spacious office and casual environment
• Flexible work schedules
• Unlimited opportunity for career development
• Health insurance
• Paid vacation