W.A.G. payment solutions EE OÜ

Подробности
Основная информация
Компания

About the Role

We are looking for a proactive and communicative Customer Care Coordinator to join our growing international team on a part-time basis (approx. 80 hours/month) for an initial 9-month period. This role is ideal for someone who enjoys working with customers, solving problems, and building strong relationships.

Successful candidates will have the opportunity to develop their skills and grow into a long-term or full-time role within the company.

Key Responsibilities

· Provide professional, timely, and efficient customer support via email and phone

· Manage daily tasks and customer requests using internal systems (e.g., JIRA)

· Handle queries related to orders, deliveries, invoicing, and product information

· Maintain accurate records and ensure timely follow-ups

· Support the sales team and manager with customer service tasks

· Communicate daily with customers regarding toll devices (registration, issue resolution)

· Collaborate with internal teams to resolve customer issues efficiently

· Participate in product and system training sessions

We Offer

· Part-time role (80 hours/month), morning shifts starting from 09:00

· Initial 9-month contract with real opportunity to grow into a permanent/full-time position

· Supportive, international, and friendly team environment

· Structured onboarding and training

· Modern office in Tallinn

· Informal team events and gatherings

Вы можете узнать среднюю зарплату на эту должность на palgad.ee.

Место работы

Tallinn, Harjumaa, Эстония
Mäealuse 2/4

Тип работы

Неполное рабочее время

Языки

Английский
Эстонский
Русский

Контактное лицо
Maija Vesiaida
+37256656633

Founded in 1995 in the Czech Republic, Eurowag is a leading European platform providing integrated payments and mobility solutions for commercial road transport. Operating in 23 countries and supporting over 302,000 active trucks, we offer services ranging from fuel payments and toll solutions to tax refunds and fleet management – all unified within our digital platform, Eurowag Office.