Are you ready to embark on an exciting journey with Sysynkt - a dynamic cloud software scale-up! Our rapid growth and ambitious expansion plans present a unique opportunity for driven professionals and those starting out after graduating. We are currently seeking an Application Support Analyst.

We're in search of a resourceful and motivated Application Support Analyst to join our Customer Success team. Based at either our state-of-the-art Viljandi office alongside our engineering team or in our new Tallinn office, you'll play a crucial role in assisting our corporate customers and users of our cloud business management software. This position is an ideal starting point for recent graduates or for those aspiring to kickstart a rewarding career in cloud business software. At Sysynkt we're dedicated to ensuring that our customers and partners are genuinely delighted with their experience of our products, and this is your chance to play a key part in achieving this goal. 

 

As a young scale-up, we all chip in from time-to-time with whatever is needed to make Sysynkt a success so flexibility and adaptability are key requirements, along with a strong desire to work as part of a team but still be motivated and driven when working by yourself. In return you will receive full training in our product suite plus an exciting and dynamic working environment with highly talented co-workers who care passionately about their roles and the company. 

 

The role is 37.5 hours a week full-time and is based in our office in Viljandi or Tallinn. You may be required to work outside the regular 9-5 to cover support for our customers in SE Asia and Australasia.

Whilst we're happy for our team to sometimes work from home the role is office-based as we find it the best way to continually learn from each other in this fast-paced software development. Occasional travel may be also required as we are an international company. A competitive salary is offered, dependent upon your experience, plus 28 days paid holiday and Stebby benefits. 

 

**This role does NOT provide sponsorship to obtain an Estonian working visa. Please do not apply for this role if you do not already possess the right to work in Estonia as you will not be considered** 

As a valued member of the Sysynkt team, your role will encompass these tasks: 

If you already enjoy making customers happy, love solving problems and have technical skills then we're keen to hear from you, but we also open to candidates with all levels of experience. This role would be ideally suited to Computer Science graduates with customer-facing experience, who are looking to start their careers at an exciting scale-up. 

 

You will need to:

As our clientele predominantly operates in the UK or utilises English as their working language, excellent English proficiency is a prerequisite.