Результаты поискаTechnical Support Specialist

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Technical Support Specialist

Solis BioDyne OÜ

Technical Support Specialist

Solis BioDyne OÜ

Подробности
Основная информация
Компания

Requirements

Master´s degree in biology, chemistry or related area.

Excellent level of written and spoken English and Estonian.

Experience in the field of biotechnology is an important asset.

Creative and analytical thinking.

Presentation and communication skills, written and oral, for a variety of audiences.

Responsibilities

Assess market potential based on client feedback and biotechnology sector trends.

Troubleshoot technical issues reported by customers.

Prepare instructions, user manuals and reports.

Handle customer complaints and nonconformities.

Document and maintain a database of customer interactions and solutions for future references.

Identify patterns to continuously improve support process.

Company offers

Competitive salary package.

Flexible working options.

Learning and development opportunities.

An international and inclusive work environment.

Motivating additional benefits package.

Recognition rewards.

Great team members.

Why to apply

To grow and succeed as an individual.

Utilize your technical background to develop and advance your career in the biotechnology sector.

Be a part of a fun and supportive team.

Location

Our Tartu office.

Possibility of hybrid work after the initial on-boarding period.

Вы можете узнать среднюю зарплату на эту должность на palgad.ee.

Дополнительная информация: • Competitive salary package • Flexible working options • Learning and development opportunities • An international and inclusive work environment • Motivating additional benefits package • Recognition rewards • Great team members

Место работы

Эстония

Возможность удалённой работы

Тип работы

Неполное рабочее время
Полный рабочий день
Гибкий график

Навыки:

Kliendikeskne Stressi taluvus Koostöö ja partnerlus eesmärkide seadmise oskus kiire õppija Excellent customer service kõrgharidus planeerimise oskus analüüsioskus Analüütiline mõtlemine kiire ja täpne Suhtlemisoskus

Языки

Английский
Эстонский

Контактное лицо
Janika Sütt
7409960

Solis BioDyne OÜ is an Estonian biotechnology company with 30 years of experience on the international market. The molecular biology reagents created by us through research-intensive product development are used by more than 500 different companies, universities, and research institutions all over the world. Solis BioDyne OÜ was awarded the Innovator of the Year prize in 2022 by Enterprise Estonia.

Вебсайт компании: http://solisbiodyne.com