Front Office Manager

Bombay Group OÜ

Подробности
Основная информация
Компания

Ootused kandidaadile

3+ years of Front Office experience in a luxury hotel.
Bachelors degree in Hospitality Management or related field preferred.
Strong attention to detail and guest service passion.
Fluent in English and Estonian; third language is a plus.
Experience with property management systems (preferably MEWS).
Able to work under pressure and maintain confidentiality.
Proactive, self-motivated, and able to work independently.

Tööülesannete kirjeldus

Provide professional, responsive service to guests.
Ensure compliance with hotel policies and standards.
Work with Housekeeping, Concierge, and other departments.
Recruit, train, and supervise front office staff.
Manage check-ins, check-outs, and guest requests.
Handle overbookings and complaints professionally.
Oversee billing and financial transactions with the finance team.

Omalt poolt pakume

Celebration & Time Off: Annual holiday, birthday day off, and paid vacation days for personal milestones (e.g., childs first school day, marriage).
Health & Wellness: Private health insurance with Confido, monthly sports compensation with Stebby.
Sick Leave: Paid sick leave from the 2nd day.
Work Essentials: Shoe compensation and work outfits provided by the company. Makeup Compensation for women.
Training & Onboarding: Extensive training tailored to our products, services, values, and standards to ensure your success at the company.
Learning & Development: Generous learning & development package (personal development plan & trainings, company-wide knowledge sharing & trainings).
Investment Opportunities: Option to invest in the Groups venture fund, Yolo Investments.
Working Environment: A comfortable workspace in the city center.

Вы можете узнать среднюю зарплату на эту должность на palgad.ee.

Место работы

Эстония

Тип работы

Полный рабочий день

Навыки:

juhtimiskogemus

Языки

Английский
Эстонский

Контактное лицо
Mailis Kornelt
5532146

Bombay is a collection of entertainment and hospitality brands, crafted to deliver luxury in every detail from our exquisite facilities to our personalised service and the unique stories we inspire. Located in the heart of Tallinn, Bombay redefines luxury VIP experiences with its exclusive club, boutique hotel, restaurants, bars, spa, and bakery, embodying the spirit of elegance and refinement. Welcome to Bombay, where luxury is reimagined, and every moment becomes a canvas for elegance and excitement.

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Вебсайт компании: https://careers.bombay.io/