Stockmann is a listed retail company of Finnish origin, part of the Lindex Group, which offers an extensive selection of premium brands, excellent customer service and inspiring experiences in its department stores and online. Stockmanns purpose is to be the marketplace for a good life for its customers and a workplace for a good life for its team members. The company moves purposefully forward to be the best in its field. This is supported by a customer-centric culture and our dedicated employees.

Stockmann People and Culture unit is looking for a

TRAINER, DEVELOPMENT SPECIALIST

to join our international People Development team and act as a sales staff coach, trainer and specialist in learning and development. This is a permanent position, and it is located in Tallinn.

You are responsible for developing, executing, and evaluating L&D programs that ensure proper professional development for Stockmann staff in Estonia. You drive forward continuous learning culture and support with translating business needs into measurable learning objectives. You ensure implementation of division level initiatives, give support in key development projects and continuous learning and act as sales coach to boost Merchant Mindset competences in Tallinn department store.

Your main daily tasks will include:

• creating training and communication materials
• coaching Merchant mindset competences in the organization
• acting as trainer / facilitator in areas of B2C sales, Merchant mindset, and other topics of personal expertise
• actively promoting continuous learning opportunities including learning the flow of work, in organized courses and training programs, with peer-to-peer and guided learning (mentors) and via individual online learning  
• actively communicating the L&D agenda and success stories to local people leaders and team members via company intranet, Teams, e-mail and other channels and translating company training materials in Estonian
• ensuring that training and development activities are conducted in accordance with the Stockmanns values, policies and standards efficiently
• administrative work e.g. admin for Stockmanns eLearning platform, keeping training hours and expenses reports up to date
• support local people leaders and team members in identifying training and development needs
• participating in development and implementation of L&D processes, standards and operating procedures both on national and international level

What are we looking for?

As the position will have an emphasis in Learning and Development Specialist role and in experienced sales competences trainer role, we are looking for a very good team player who is customer centric, with merchant mindset combined with passion to develop customer – and employee experiences and drive continuous learning culture.

You should have:

• 5 or more years of experience in learning and development, preferably in customer service area
• Bachelor's degree or studies in Adult Learning, Organization Development, or HR required
• knowledge of adult learning theory, needs analysis, modern learning methods, learning design and evaluation methodology
• strong coaching experience
• very good competence in coordination
• excellent written and verbal communication skills both in Estonian and English language
• strong skills in modern workplace and learning tools, ability to produce content in various ways (presentations, videos, podcasts etc).

We also would like you to have:

• strong collaboration skills and the ability to work as part of a matrixed team in a dynamic environment
• strong motivation to work in changing retail environment
• prioritizing skills

Why should you join us?

We offer you an interesting position in an international company. You get professional international colleagues from Estonia, Finland and Latvia, who are dedicated to creating a workplace for a good life. We offer competitive salary and good employee discounts, and were here to enable your professional growth.

Commitment to responsible operations is embedded in Stockmanns values and daily ways of working. Motivated and engaged retail experts are the backbone of our business. We treat our employees fairly and equally according to the principle of equal opportunities.

We put our Customer in the center, we act with Courage, and we do this Together.

Would you like to know more? 

If you have any questions regarding this position, please do not hesitate to call Sanna Raiskio, Head of Talent Attraction & Development, phone number + 358 50 593 2179. Possible call times: Tuesday 21.01 between 15.30 – 16.30 and Wednesday 22.01 between 15.30 – 16.00. 

In order to apply, please use the application button and include your CV in English language. In case of additional questions please send an e-mail to cv@stockmann.com.

Seize the opportunity and come create feelings that lasts!