Customer Care Consultant (night shift)

IPF Digital AS

Подробности
Основная информация
Компания

The role:

IPF Digital is offering an exciting role for a English speaking Customer Care Consultant.

Join the joyful team of night workers and be a backbone to our Australian customers.

Key responsibilities:

Identifying customers needs and advising them on the best solution.
Professional and fast service in English by phone, chat and e-mail.
Creating new customer relationships and maintaining existing ones.

You are successful in this role by having:

Very good self-expression and communication skills in English, both spoken and written.
Willingness to work at night (You will be expected, generally, to observe the Australia business hours between 11 p.m. to 1 p.m. Shifts are 8-hour long.)
Previous experience in communicating with customers.

What we offer?

You will enjoy working at IPF Digital if you value a truly international work environment where you can take responsibility for your tasks; you value a friendly and open work culture and good teamwork.

We take care of our people by supporting an active and healthy lifestyle. We offer parking in Ülemiste City right next to the office, but you don't have to go to the office every day, because we offer the opportunity to work remotely part of the week. In case of emotional worries, we offer our employees an anonymous counselling service "Võõras Sõber". To keep our bodies healthy, we provide our employees either a sports compensation or health insurance.

Вы можете узнать среднюю зарплату на эту должность на palgad.ee.

Дополнительная информация: Free parking in Ülemiste City, partially possible to work from home, health insurance or sports compensation, mental health support via "Võõras Sõber".

Место работы

Эстония

Тип работы

Полный рабочий день со сменами
Полный рабочий день

Навыки:

Stressi taluvus Klienditeenindus Klienditugi Kliendinõustamine klienditeeninduse kogemus

Языки

Английский

Контактное лицо
Pille-Riin Pragi

IPF Digital provides fast, flexible and convenient credit solutions under the Credit24 and Creditea brands to retail customers in Estonia, Latvia, Lithuania, Poland, Mexico and Australia.

In its markets the Company is a leading provider of loans and credit lines to customers with strong credit histories. Loans are offered online as well as through certain distribution partners.

We provide attractive solutions to our customers' credit needs, through a prompt, high quality service backed by our sophisticated technology platform, which makes the whole application process easy and hassle-free.

Вебсайт компании: https://www.instagram.com/ipfd_ee/