- Esmane info
About the job
Would you like to create significant value in the most caring insurance company in the Nordic countries!
Your working day is characterized by processing of insurance documents and customer data in various ways along different customer service stages. As an insurance support specialist, you contribute to a safer life for your customers!
Work-life balance is very important to our client, so they support both sports and health promotion through health insurance. In addition, you can take a 7-day winter vacation so that even in the cold, you will get your batteries charged.
You can do the work partly at home and in their comfortable office in Ülemiste City. They will help you set up your home office and in case of illness they pay compensation from the first day. In addition to the basic monthly salary, you have the chance participate once a year in the clients Annual Bonus Program.
As a perfect candidate you are interested in the insurance business and you are proficient in Norwegian. You are also punctual in your work, with a customer-centric attitude and appreciate teamwork. You to feel comfortable using various computer programs and communicating in English with your team.
Duties and responsibilities
- Handling of customer and insurance data:
- Execution of insurance contracts, offers and certificates
- Making changes in insurance contracts and customer data
- Issuing of user rights documents
- Issuing of invoices and notices
- Linking documentation to customers
- Entering data correctly into the systems
- Handling data with instructions, deadlines, and reasonable error rate
- Daily communication with the direct manager: informing the manager of significant errors, anomalies, and IT system problems; the right to obtain information from the manager what is necessary for work.
- Sharing important information with colleagues in your team and with Nordic contacts.
- Making suggestions for improving work processes.
- The employee processes customer data only based on work tasks and is guided according to procedures established in the company.
- Performance of one-off tasks assigned by the direct manager.
Requirements for the candidate
• Norwegian spoken and written at least B2/C1 level
• Previous work experience in office / data management is useful but not required
• Secondary Education
Job - based competencies
• Accuracy and eye for detail
• Cooperation and customer orientation
• Drive for self-development
• Decision making
• Essential computer skills
- Home office and compensation for necessary equipment;
- additional health Insurance and sporting compensation;
- extra 7 days Winter vacation;
- language courses;
- Annual bonus program
- maintaining a salary for the first three working days of sick leave and many other employee benefits.