Are you ready for an adventure?

Playtech‘s IT unit is looking for a Helpdesk Specialist with excellent troubleshooting and communication skills.

Press play, and let’s design future technology together!

Your influential mission. You..

• Will provide internal IT support for Playtech employees on site in Tallinn and remotely.
• Will be part of a global team and troubleshoot IT problems globally via a centralized ticket system
• Will prepare and setup (Microsoft Windows, Mac OS X): (re)installing system & software
• Will be communicating with employees to identify problems and advising on the solution
• Will have professional challenges that keep you going

Your unlimited powers. You..

• Have experience in the field of IT
• Have deep interest in computers/ hardware
• Know how to troubleshoot Windows OS,Mac OS client issues, remote connectivity (VPN) problems and have an understanding computer systems and network basics
• Are initiative and team-oriented
• Have bright mind and willingness to learn
• Have excellent English communication skills, both written and spoken

Our unique attributes. We..

• Are a global IT powerhouse
• Influence the entire gaming industry 
• Give rise to your career
• Have a collaborative and knowledgeable team that will provide guidance
• Value active lifestyle and flexibility
• Offer comprehensive benefits and well-being package

HOW TO APPLY?
In addition to your CV, please add your motivation letter. You can write it in the comment section in the end of the application page (under "your message to the hiring manager").

PLAYTECH IS ONE-OF-A-KIND
There are around 400 unicorns in the world, and Playtech is proudly one of them.
But we are more than the average unicorn. We are one-of-a-kind.
Two decades of experience and prestigious industry awards demonstrate how we don’t follow gaming industry trends. We set them.

HELPDESK TEAM
We are responsible to offer global support. Our goal is to provide high-quality service and to be the first point of contact with different incidents and requests which are related to employees’ accounts or hardware.