Job ID: 11362

Would you like to contribute to the success and journey of KYC Services? We are looking for a Business Support Officer to work closely with our leadership team and other internal and external stakeholders.

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.

About this opportunity

Know Your Customer (KYC) standards and related procedures are designed to protect Nordea, its customers and society at large against financial crime, such as fraud, corruption, money laundering and terrorist financing. The KYC Services unit performs amongst other activities customer classification and due diligence for all types of customers in the bank.

Regulatory demands are constantly increasing in the Financial Crime area, and KYC Services is looking for a Business Support Officer to contribute to the journey.

You´ll be working closely with the leaderships teams and supporting them by:

-Calendar management for Head of KYC Services
-Facilitating and supporting leadership meeting structure by preparing the agendas and material needed to execute efficient and value-adding meetings,
-Scheduling and coordinating leadership meetings, following up on decisions and actions and handling to ensure action/ implementation,
-Delivering high quality communication material to external and internal stakeholders via various channels (townhalls, intranet, yammer, LinkedIn and similar),
-Working closely with management teams to coordinate a wide range of ad hoc and administrative tasks,
-Running co-ordination and implementation of various initiatives to ensure action and follow up
-Acting as a point of entry for support functions (i.e people, learning and similar),
-Representing the unit with a service minded and professional attitude to maintain a strong reputation among both external and internal stakeholders.

Who you are?

We believe that you:

-Are very structured and motivated by planning and organising
-Are analytical and Excel and PowerPoint professional user (and interested in becoming a super-user)
-Are a strong communicator – both written and spoken communication
-Have an eye for presentable materials and solutions
-Have focus on quality and high attention to detail
-Have a passion for problem solving and a proactive can-do attitude
-Are self-driven, but also enjoy making your contributions for the good of a team
-Thrive in a fast-paced, deadline-driven environment with the ability to manage multiple tasks/deadlines
-Have high integrity and can handle confidential information
-Have superior level in both oral and written English

If this sounds like you, get in touch!

Next steps

Submit your application no later than 05/07/2022. For more information, you’re welcome to contact Jeppe B. Christensen, Head of Management Oversight, jeppe.b.christensen@nordea.com

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.