- Esmane info
Are you the enthusiastic, Danish speaking customer service minded employee that we are looking for, to our client based in beautiful Tallinn, Estonia?
Our client: Linde Gas
Linde Gas is known as one of the world leaders in gases, engineering, and healthcare with approximately 80 000 employees working in more than 100 countries worldwide.
Tallinn is the capital of Estonia. The city has become one of Europe's most popular locations for IT and Tech companies. Comparing Denmark and Estonia, Estonia is in average 50% cheaper when it comes to costs of living. The city offers amazing shopping opportunities, a unique nightlife and beautiful architecture.
In Tallinn, public transport is covered by the authorities, allowing you to travel around and experience the city as much as you like.
Main purpose of the role & responsibilities:
Your job requires you to work with first line technical support by phone for the agents
Monitor and make needed corrections in various agreed error logs and complaint orders.
Solving problems, providing guidance and training to new employees and agents remotely
Monitoring open scanning’s and orders
Rejection of agent orders
Change, open new agents RAM db
Agent commissions Qualifications
Fluent in Danish and English
Good interpersonal skills
Accurate and swift working style
Some technical skills
You are service-minded and efficient when it comes to customer inquiries
Ability to multitask
Like to work with administrative tasks
The client offers the possibility of personal development in an international environment. You will work for a company that promotes innovative and modern technologies to create a better future for all.
Personal growth opportunities
Motivated and talented co-workers within a multinational working environment
Extra winter holiday week (paid)
Travel & accident insurance 24/7
Company events and free coffee
Relocation support paid out at the end of probation period
Monthly lunch allowance 80€ per month
Work week: 40 hours, Mon-Fri 8,5 hours a day
Location in the modern Tallinn Business Service Center – Ülemiste city
Interested in knowing more about this position?
Interested in knowing more? Please reach out at: email@example.com
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