845
TECHNICAL SUPPORT REPRESENTATIVE (ENGLISH + Other language)
TECHNICAL SUPPORT REPRESENTATIVE (ENGLISH + Other language)
TECHNICAL SUPPORT REPRESENTATIVE (ENGLISH + Other language)
Interactive Brokers Software Services Estonia
TECHNICAL SUPPORT REPRESENTATIVE (ENGLISH + Other language)
TECHNICAL SUPPORT REPRESENTATIVE (ENGLISH + Other language)

TECHNICAL SUPPORT REPRESENTATIVE (ENGLISH + Other language)Interactive Brokers Software Services Estonia

Tasks

  • Technical and functional support for the Interactive Brokers Trader Workstation including connectivity, network testing, java configuration, security protocols by phone, chat and email.
  • Problem management with focus on wide scale technical issues.
  • As a member of the technical assistance team, you'll assist customers with inquiries pertaining to all of our software products and act as a liaison between internal teams and customers to ensure a prompt and effective resolution of bugs and issues.

Requirements

  • 2 year experience in Windows/Mac software and hardware support, connectivity support.
  • Networking and general technical knowledge to troubleshoot issues that pertain to our trading client programs.
  • Personality: self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment.
  • Strong communication skills in English
  • Bachelors degree or equivalent
  • Good command (native speakers preferred) of any language from the list: French, German, Spanish, Italian, Chinese, Japanese, Portuguese, Polish, Czech, Slovakian, Hebrew

We offer

  • Competitive compensation package including share plan
  • Vision and dental benefits,sport activities compensation
  • International fast growing environment within a highly successful company
  • Lunches paid for by the company
  • Normal office hours: no night shifts, no weekend work

Additional information

To speed up your application processing please apply here: https://boards.greenhouse.io/ibkr/jobs/5107650002

Sarnased töökuulutused:

DATA ACADEMY - TALLINN
Solita OÜ
Tallinn

Tähtaeg: 06.07.2022
QA ENGINEER
Interactive Brokers Software Services Estonia
Tallinn
€ 1600
Tähtaeg: 22.07.2022
QA Engineer (mid-level)
Net Group OÜ
Tallinn

Tähtaeg: 21.07.2022