IT PRODUCT EXPERT, NDC

Finnair Business Services is hiring
IT PRODUCT EXPERT, NDC
to support Finnair Commercial Applications team.

In this role you will contribute to developing and supporting Finnair NDC (New Distribution Capability) area according to company strategic goals. New Distribution Capability is a travel industry-supported program launched by IATA for the development of a new XML-based data transmission to facilitate air retailing. The application enhances the capability of communications between airlines and travel agents. Airlines can launch new travel retail products faster and personalize them through NDC platform.

IT product Expert role is located in Finnair Business Services, Tartu Estonia.

Main Responsibilities:

• Participate in creating, communicating and managing customer centric product roadmaps, projects and backlog together with NDC Product Owner, Business Owners and Relevant Stakeholders.
• Responsible for evaluating and delivering new functionalities and modules prioritized from the backlog in cooperation with the NDC product owner, business owners and other product team experts. Act as a solution subject matter expert understanding the business processes and information requirements.
• Responsible for supporting the products in NDC area and creating relevant documents and instructions.
• Participate in relationship management with vendors related to the NDC development and support together with internal key stakeholders
• Responsible to execute development work for the products using the agreed Finnair agile ways of working. Actively developing own ways of working to ensure continuous improvement of the development speed and quality. To support and participate to the testing
• Work proactively and closely together with other teams to ensure development of the product cross functionally. Coordinates support activities, incident follow-ups and problem management aiming to improve the product as well as processes and solutions impacted by the product
• Communicate the roadmap and progress to key stakeholders
• Understand the product budget structure and status.

We appreciate:

• Understand the product budget structure and status.
• Knowledge on NDC
• Airline industry experience is beneficial
• Experience on writing documentation and guides
• Experience on test plan management
• Preferably knowledge on Amadeus system
• Problem solving and creative mindset
• “Development attitude” and motivation to enhance processes, applications and ways of working
• Excellent team-working and communication skills
• Bachelor´s degree or equivalent knowledge from the area
  
  We are looking for a new team member who will enable us to fully utilize New Distribution Capability application and it´s functionalities, who are willing to lead their own work and who value good communication and co-operation.
  
  Are you interested? Please submit your application latest by 3rd of February 2022. If you have any questions, please send an e-mail to jobs.fbstartu@finnair.com .
  
  Finnair Business Services is a versatile and ambitious team of almost two hundred professionals in Tartu, Estonia. We value simplicity, courage and commitment to care.
  
  We offer personal development, interesting career opportunities in a unique aviation industry, coherent approach to wellbeing and flexible ways of working.
  
  Contact us and discover more via www.finnairbusinessservices.com