Are you interested in learning new things, developing yourself professionally in the IT industry and working with skilled colleagues with Scandinavian values in the capital Riga?

TietoEVRY in Latvia, ensuring IT training for our employees to secure IT support for our customers and develop further in the IT field. In addition to working normal working hours and the opportunity to work remotely within the borders of Norway!

As part of your job, you will be responsible for:

Provide first-line support to customers in the Nordic region and around the world via phone, ticketing systems and other tools
Ensure high-level customer satisfaction and interact daily with colleagues, customers, IT professionals
Troubleshoot problems and provide solutions using the in-house knowledge base
Continuously maintain and develop one's work-related knowledge

Qualifications

You speak a minimum of B1 level of Norwegian or fluent Norwegian – both in writing and orally
You learn quickly and easily adapt to new environments and situations
Good communication skills, see solutions to challenges and have a great passion for customer service in general
Eager to take initiative and "I can do this!" attitude
You are responsible and have an ability to work independently and prioritize the most important tasks first

TietoEVRY offers you

Work experience at international level in one of the Nordic region's leading global IT companies
Professional and personal development opportunities
Scandinavian values, business stability and transparency
Dynamic and motivating working environment
You will work during normal working hours and have the opportunity to work from home in Latvia
Competitive pay
Latvia's best health insurance
Good career opportunities and individual professional development tailored to your wishes

Looking for a unique opportunity to join the Nordic region's leading IT company and get your foot inside? Send us your application today! We interview all candidates on an ongoing basis.