• The Estonian Native speaker
• Have an excellent English skill;
• Fluent Russian (preference);
• Have good computer skills;
• Have a previous experience in customer service or similar to that;
• Enjoy communicating and helping people;
• Are both a sociable and friendly team member as well as independent task performer;
• Are fast and able to work in a dynamic work environment;
• Are ready for positive challenges, new experience and career opportunities;
• Have the ability to make important decisions;
• Have the desire to achieve goals and focus on the result;
• Have excellent telephone and negotiation skills;

• Ensuring high quality customer services via e-mails, chat and phone;
• Dealing with requests and making fast decisions;
• Interacting with other teams to ensure resolution of customer questions;
• Ensuring that clients will have the best customer service experience;
• Gathering customer feedback and share it with our responsible team;
• Answering to all of the comments in our OstaEU social media platforms;
• Search for new business customers;
• Business client consulting, negotiations;

• Remote work (from 9 to 18);
• Exciting job opportunities in the modern and international employee-oriented organization;
• Unique opportunities to grow professionally;
• In the future you will be to work in OstaEU office in Estonia instead of working remotely.