2185
Customer service agent
Customer service agent
Mainston International OU
Customer service agent

Customer service agentMainston International OU

We are looking for an experienced member of our international team working under a service provider agreement on a long-term basis.
The ideal candidate knows blockchain technology and is familiar with crypto exchangers and KYC processes; the AML experience is welcome.
This is a multi-task position: customer care through the desk, KYC checks, analysis and monitoring of the suspect cases, etc.

Tasks:
- Engage with the communication with the customers by email only
- Experience with blockchain or crypto companies (personal or corporate account opening process and KYC)
- Manual check of the suspicious clients after verification

Languages:
French - fluent
English - correct

Skills:
Minimum two (2) years of experience working with users/clients/customers.
Experience working in the blockchain industry.
KYC/AML knowledge

Workstyle/ Work hours:
Working remotely

Nature of personality and competence:
Capacity to work autonomously
Competence
Respect of deadlines


Trial month: 1800 EUR net + charges

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