Customer Production Officer for the Nordic housing market

Job ID: 4556
Job Country: Estonia
Job City: Tallinn



The position suits You well if You know Danish or Norwegian language and want to be a part of a team which supports Danish customers. We have on-the-job training to fully prepare You for the position so no previous banking experience needed. We offer flexible working conditions, with a possibility to work from home.



Welcome to Nordea Estonia, Banking Operations Team



At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow for our customers. We’re creating an agile environment where we experiment and grow together – and we need Your ideas and unique background. With us, You’ll be in good company with a chance to make Your mark on something bigger. Grow, dream, make it happen.



About this opportunity



What You will be doing:

Using Your Danish or Norwegian language skills to work with Danish documents and systems.
Supporting our stakeholders in communication delivering quality and caring service for our customers.
Bringing Your ideas to continuously add value to our customers and improve our processes?
Reviewing, analysing and handling different cases of complexity for our customers.


Who You are



Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best, and that we hope that you also share with us.



We offer You a great atmosphere in a friendly and enthusiastic team. There is on-the-job training to fully prepare You for the process and tasks.



To succeed in this role, we believe that You are:

Customer focused and detail oriented
Enjoy communication and teamwork
Self-motivated and able to take responsibility
Having a can-do attitude


Your experience and background:

Danish or Norwegian language skills (minimum B2 level), English on a communicative level


The Benefits

​

Co-financed sport benefit – discounts on sports clubs’ memberships, weekly free visits to swimming pools etc
Additional health insurance (dental care, specialised medical services, glasses, hospital treatment, rehabilitation services)
2 health days per year compensated 80%
Social and team events, according to Covid regulations
In addition to 4 weeks paid vacation per year, additional 1 week of Winter Vacation starting from the second year of working.
A multicultural environment among 35+ nationalities
Office space in innovative Ülemiste city, discounts at lunch spots in the area
Free access to Udemy courses


If this sounds like You, get in touch!



Please submit Your application with CV and cover letter in English as soon as possible, as we start to screen the candidates at once. Suitable candidates will be contacted shortly.



For more information please contact Karo-Liin Palmist, team lead of Processing Support DK, Karo-Liin.Palmist@nordea.com.



At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as You are.