- Detailid
- Esmane info
- Ettevõte
Additional information
We are a successful gambling group of companies, with offices in numerous countries and now looking for Customer Support specialist with the Japanese and English language skills who will join our team. Join us and you'll be joining a big, international group with some exponentially growing brands and an exciting future ahead. You will be part of one global family, working with smart people, and delivering a great experience for our clients.
What to do:
- Answer to incoming requests from customers via live chat and email;
- Identifying customer needs and helping customers use specific features;
- Analyzing and reporting product malfunctions.
- Follow up with customers to ensure their technical issues are resolved;
- Gather customer feedback and share with our Product, Sales and Marketing teams.
Experience & Skills:
- Intermediate+ level of English and Japanese;
- Work experience in support;
- Excellent communication skills;
- Strong teamwork skills;
- Excellent PC skills;
- Keep attention to detail;
- Readiness to work in evening and night shifts (remotely)
We appreciate:
- Ability to quickly and efficiently solve tasks;
- Independence, responsibility, initiative, and keep attention to detail;
- A flexible and systematic approach to solving complex problems;
- Experience in gaming industry is a plus;
- Knowledge of other foreign languages.
We offer:
- Competitive salary (the total amount is discussed individually with successful candidates), extra bonuses;
- Comfortable work environment;
- Real career opportunities and professional growth;
- Private health insurance;
- Sports benefit;
- Team building activities;
- Supportive management.
Asukoht
- Tallinn, Harjumaa, Eesti
- Kaugtöö võimalus
Tööaeg
- Täistööaeg
Oskused
Keeled
- Inglise
- Jaapani
Rozert OÜ
Betmaster is an online sports betting & casino brand that was established back in 2014 and has since blossomed into one of the most prominent ones across the globe.
We always put the client first, even newcomers to the betting world have no problem navigating around the user-friendly interface, and this is why conversion to active users is double-digit.
Betmaster aim to be as accessible as possible to all geographical locations and territories internationally and make betting a simple and hassle-free experience for everyone.