Estonian Speaking Customer Service Agent  - Paris, France
Estonian Speaking Customer Service Agent  - Paris, France
Estonian Speaking Customer Service Agent - Paris, France
Nordic Jobs Worldwide AS
Estonian Speaking Customer Service Agent  - Paris, France
Estonian Speaking Customer Service Agent  - Paris, France

Estonian Speaking Customer Service Agent - Paris, France Nordic Jobs Worldwide AS

Requirements for candidates

Have you always dreamed of moving to Paris? This is a fantastic opportunity to live and work in the vibrant capital. As a Customer Care Agent, you will work with your Estonian language skills to support a well-known car brand!

The Company

Founded in 1987, our client serves more than 550 clients in 15 countries, through a full range of channels via 75 operating centers globally. Their success is thanks to an international management team and a passionate workforce of more than 42,000 employees acting in 23 different languages.

Branding a product means giving a product a face, a personality and a story. As a Customer Care Agent in this particular project it will be providing support for a well-known car brand. 

About Paris

Since the 17th century, Paris has been one of Europe's major hubs of finance, commerce, fashion, science and art.  It is also conveniently one of the most beautiful cities in the world. Paris is home to stunning historical monuments such as the Notre Dame, the Eiffel Tower, the Louvre and its many treasures and many more. An array of wonderful restaurants line the streets of Paris, offering everything your heart desires in every price range. 

Requirements;
Fluent in the estonian language (professional level) and fluent in English 
Good knowledge of basic computer tools and specific software
Mastering techniques of distant customer relationship management: advice, sales, care, etc.
Knowledge of the car industry would be an advantage
Knowledge of the product and the customers’ needs (after training)

Job description

The Role

Handling inbound and outbound calls, emails, and live chats from Estonian customers 
Being the main contact of the customer
Applying operational instructions in order to deliver the best possible level of quality
Updating the database and managing the communication average time to achieve objectives


Nordic Jobs Worldwide

We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.
Handling inbound and outbound calls, emails and live chats from Estonian customers
Being the main contact of the customer
Applying operational instructions in order to deliver the best possible level of quality
Updating the database and managing the communication average time to achieve objectives

What we offer

The Benefits

Permanent contract (CDI)
36 hours/week between this amplitude: Monday - Friday: 8:00 -20:00 and Saturday (Only 1 per month): 8:00 - 16:00
Basic salary (+bonus per languages used & spoken + performance bonus)
25 days off + 7 days RTT = up to 32 paid holidays
Private medical insurance, pension, lunch compensation




Nordic Jobs Worldwide

We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.

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