- Detailid
- Esmane info
- Ettevõte
Ootused kandidaadile
Your skills and experience
You’ll excel in this position if you:
Love helping people and solving issues
You’re an excellent communicator and empathetic person who is able to listen and to hear customer needs
Love to work in shifts
Beneficial would be previous customer support experience (iGaming experience would be superb)
Fluent work proficiency in Estonian, Russian and English
Your mindset
You’ll need to demonstrate commitment to our five key company values:
Service
Teamwork
Ambition
Responsibility
Solutions
Tööülesannete kirjeldus
Become part of Team OlyBet and be responsible for providing excellent customer service to our customers by assisting them via chat and email in Estonian, Russian and English language.
Key responsibilities will include:
Respond to customer requests via chat, email and other communication methods in a timely manner according to the company standards
Maintain a positive, empathetic, and professional attitude toward customers at all times
Identify customer needs and help customers to resolve their issues according to company knowledge and procedures
Identify the root cause of the problems and search for the best possible solution to please the customer
Troubleshoot and report product malfunctions
Go the extra mile to engage customers
Omalt poolt pakume
In return, the successful candidate will enjoy:
A competitive salary
Flexible working conditions
Training for your professional growth
Sports compensation
A supportive, friendly and multi-cultural working environment and team events
Free tea, coffee and healthy snacks
Lisahüved: A competitive salary Flexible working conditions Training for your professional growth Sports compensation A supportive, friendly and multi-cultural working environment Free tea, coffee and healthy snacks
Asukoht
- Tallinn, Harjumaa, Eesti
Tööaeg
- Täistööaeg vahetustega
Oskused
Keeled
- Inglise
- Eesti
- Vene
Karoline Sibul
Casino
At OlyBet, you will find the largest selection of slot games: both good old classics and the latest gems from the casino industry. Also, worth mentioning is our state-of-the-art live casino, where our professional dealers are waiting for you 24/7.
Games
OlyBet brings its customers the best online entertainment from the world’s leading software vendors.
Poker
In 2020, OlyBet joined the world’s largest online poker network, the GGPoker Network, giving its customers access to all the unique opportunities the network has to offer.
Sports betting
OlyBet offers a wide range of exciting sports matches in both regular and e-sports.
OlyBet supports several sports events and clubs: Estonian Billiard Union, Nõmme, OlyBet BSC, Kaunas Zalgiris and we are an exclusive partner for the NBA.
Customer support
We highly value the support of our customers and strive to build trusting relationships with each other offering personal support daily from 09:00 to 00:00.