- Detailid
- Esmane info
- Ettevõte
Requirements for candidates
- Work experience in collections or customer service is beneficial
- Fluent in spoken and written Estonian and Russian
- English is beneficial
- Strong interpersonal and communication skills as required to effectively communicate to a diverse audience
- Problem solving, conflict resolution and negotiation skills
- Confident, driven and results oriented
Job description
- Phone calls and e-mails to customers that are past due
- Negotiating and motivating customers to repay their debts
- Interview reasons for delays in payments
- Constant monitoring of payment agreements
- Finding and updating data to debtors (skip tracing)
- Registering in computer programs Collections activities
- Other tasks assigned by the line manager
What we offer
- Feel that we believe in the development of our employees through training, education and by providing conditions which lead to increased productivity, motivation, performance and engagement
- Join a fast and growing international finance company
- Enjoy a friendly and collaborative atmosphere with supportive teams in a fun startup-like culture
- Be offered a competitive salary, benefit packages and other additional perks
- Have fun at work
Asukoht
- Saksamaa
Berlin
Tööaeg
- Täistööaeg
Oskused
Keeled
- Inglise
- Eesti
- Vene
Daria Paprocka
As a global thinking company, we are proud of our diversity and currently employ people from over 30 different nationalities and walks of life. We support employee interests, hobbies, and goals both inside and outside of company because we understand that happy people make happy employees! We believe in our values and we commit to:
Customer centricity - our customers are at the heart of what we do, why we exist, whom we first serve;
Entrepreneurial Spirit - we are curious to learn new things, innovative in finding solutions, we move fast, stay agile, have low hierarchies, avoid unnecessary bureaucracy, we propose, challenge and take decisions as if it was our own business;
Candor - we communicate openly, transparently and honestly with each other;
Respect - we respect our customers – internal and external ones –, our colleagues, our partners, our investors, all our other stakeholders evenly, in all our actions and communications;
Winning teams - we have each other’s back and as a family across teams we stick together, fight together and when we achieve our goals, we celebrate together.