Collections Officer (f/m/x) Estonian and Russian Speaker
Pactum Collections GmBH

Collections Officer (f/m/x) Estonian and Russian SpeakerPactum Collections GmBH

Requirements for candidates

  • Work experience in collections or customer service is beneficial
  • Fluent in spoken and written Estonian and Russian
  • English is beneficial
  • Strong interpersonal and communication skills as required to effectively communicate to a diverse audience
  • Problem solving, conflict resolution and negotiation skills
  • Confident, driven and results oriented

Job description

  • Phone calls and e-mails to customers that are past due
  • Negotiating and motivating customers to repay their debts
  • Interview reasons for delays in payments
  • Constant monitoring of payment agreements
  • Finding and updating data to debtors (skip tracing)
  • Registering in computer programs Collections activities
  • Other tasks assigned by the line manager

What we offer

  • Feel that we believe in the development of our employees through training, education and by providing conditions which lead to increased productivity, motivation, performance and engagement
  • Join a fast and growing international finance company
  • Enjoy a friendly and collaborative atmosphere with supportive teams in a fun startup-like culture
  •  Be offered a competitive salary, benefit packages and other additional perks
  • Have fun at work

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