Team Leader for KYC Services Business Banking, Estonia

Job ID: 3370

Would you like to join us in continue building sustainable and high performing team within KYC Services Business Banking in Estonia? We are now looking for two Team Leads for KYC services Business Banking to a team lead to lead a team where members are a mix of experienced and new recruits.

The purpose of job is to lead and develop team capability on the area of KYC (know your customer) for low&medium and high risk customers covering BB/BBD Finland scope. At Nordea, we’re committed to being a partner our customers and society can count on. Compliance and integrity go hand in hand. Joining us means you’ll have an impact on how we do banking – today and tomorrow. So bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.

About this opportunity

Welcome to the KYC Services Business Banking Estonian team. In KYC services BB our current mandate is to perform due diligence on existing high risk as well as low&medium risk customers on behalf of Business Banking (BB) and the Business Banking Direct (BBD). As a bank, Nordea takes its responsibilities to society seriously and has built strong defences to avoid being used by criminals. KYC Services is a unit of over 600 experts who are fully engaged in this mission to protect Nordea, its customers and, society at large.

What you will be doing:

Leading and developing a team of experienced and newly recruited AML specialists covering high risk cases, or AML officers covering low&medium risk cases
Setting and following targets per specialist to achieve case handling at large and per specialist
Taking part to development and improvement initiatives within KYC Services Business Banking Estonia.

You'll join a KYC Services BB global/Estonia having either the largest high risk or low&medium risk customer service lines and delivering BB/BBD case handling on the Finnish customer scope. The role is based in Tallinn Estonia.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that:

You are analytical, strucutred, process- and improvement & solution oriented, have ability to understand the details and bigger picture
Your communication skills (spoken, written, story telling) are your strenghts and you get along easily with different type of individuals and stakeholders espcially cross-borders
You do preferably have background of being leader earlier, as well as finacial crime and operations.

Your experience and background:

Fluency (spoken, written, reading) in Finnish and English
Masters or mid-master degree
Previous leadership experience preferred but not mandatory

If this sounds like you, get in touch!

Next steps

Submit your application no later than 05/11/2021. For more information, you're welcome to contact Kirsi Vepsäläinen, Kirsi.Vepsalainen@nordea.com.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.