- Detailid
- Esmane info
- Ettevõte
Ootused kandidaadile
We are looking for: Community Management Specialist (Scandinavian)
whose main task will be to engage with and reply to user generated interactions in social channels.
We’re looking for new team members for our passionate Social Media and Community Management team
Tasks
Listen, respond, and moderate to relevant consumer comments and questions
Provide on-brand responses to consumers
Identify opportunities for the brand to surprise and delight its audience
Monitor feeds for relevant opportunities
Provide effective, polite, friendly, and professional customer service
Content creation
Quality, analytics and reporting
Requirements
Fluent in English, as well as one or more of the following languages: Norwegian, Swedish or Danish
Social Media savvy
Understanding the power of connection and relationships within the community
Excellent writing skills
Beneficial
Experience from working in international companies
Customer service experience
Experience from working with social listening tools and social publishing platforms is an advantage, but not a requirement
Experience from working with social content creation, ads and targeting incl. Facebook Business Manager and Creator Studio
We offer
Possibility to work from home
Good staff benefits, including friends and family discounts for our amazing voyages
Opportunity to experience a truly international working environment and develop your own career path
Continuous learning opportunities
Friendly, positive, and fun atmosphere
Sports and language study compensation
Additional information
Working time: shift work, Monday to Sunday according to the schedule (10 - 22:00)
Time to apply until 8th October 2021
Lisahüved: Spordikompensatsioon, lisapuhkusepäevad
Asukoht
- Tallinn, Harjumaa, Eesti
- Kaugtöö võimalus
Narva mnt 63/3
Tööaeg
- Täistööaeg vahetustega
- Osaline tööaeg
Keeled
- Inglise
- Norra
- Rootsi
Brit Pannel
Hurtigruten is one of Norway's strongest brands, and is a spearhead in Norwegian and international tourism. Its ships has been operating in and exploring some of the most challenging waters in the world since 1893; the roots go back to the Norwegian polar heroes.
The combination of local transport and tourism with its ships in year-round route along the Norwegian coast creates today authentic experiences for guests from all over the world.
Hurtigruten is also the world’s largest expedition cruise company, which comes with a responsibility to ensure that sustainability is integrated across all of the operations. It focuses on innovation, technology and concrete measures to explore as responsibly as possible. The Expedition ships offer unforgettable voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean etc.
The Group Center is located in Tromsø, other offices are in Oslo, London, Hamburg, Paris, Tallinn, Seattle, Melbourne and Hong Kong.
Hurtigruten Estonia OÜ is the Estonian branch of the company, focused on phone and web sales and a wide range of support functions. There are over 200 employees from over 20 different countries working in Tallinn office. Since our ships will be operating in new destinations, we are looking for more travel and tourism enthusiasts to join our Team.