PAYMENT ANALYST
PAYMENT ANALYST
Enlabs
PAYMENT ANALYST

PAYMENT ANALYSTEnlabs

Description

ENLABS stands for Entertainment Laboratories.

 

RESPONSIBILITIES:

  • Process payments for our clients, along with any issues that arise from these transactions in a timely and professional manner.
  • Handle 1st line queries for customers on gaming, financial, technical and any applicable issues related to the Payments and Fraud.
  • Ensure that fraudulent transactions are spotted early enough to control and minimize Risk to the company.
  • Research and find/solve fraud cases involving, but not limited to Credit card fraud, Bank fraud, Identity theft and Phishing.
  • Work to enhance the client experience on our sites.
  • Support Customer Support agents in payments related queries.
  • Work together with the Payments team to solve problems regarding customer's questions.

REQUIREMENTS:

  • Working knowledge of Customer Support and valuing the customer experience.
  • Strong attention to details with consistence accuracy.
  • Excellent communication skills, both verbal and written.
  • The ability to follow stringent processes and regulations.
  • Ability to think analytically and make accurate decisions.
  • Basic Casino, Poker and Sports knowledge of any kind and a background in Igaming or similar sort of previous role would be considered an asset, but not essential.
  • Must be able to work in within a team environment.
  • Strong proficiency working with web browsers and web based tools.

WE OFFER

  • Great opportunity to take part in the development of growth- and sales-driven company and build its future.
  • Dynamic work in a rapidly growing international company with personal development possibilities.
  • Professional team with various, international backgrounds to collaborate.
  • Competitive salary and benefits package.
  • Opportunity for career development.

Sarnased töökuulutused:

Credit Analyst
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Tähtaeg: 10.12.2021
Fraud Monitoring Specialist
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Accountant
Bedford Row Capital
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€ 2500 – 2500
Tähtaeg: 28.12.2021