IT Administrator

You're IT. You really are it. You're the backbone of any business. 

We are looking for an IT Administrator to join the business here at NabuMinds. We are looking for someone who has experience of setting company laptops, ordering equipment and keeping our people online. 

Like I said - you're the backbone of any business. You keep us online, active and doing what we do best. We wouldn't be able to do it without you. 

I'll cut to the chase. Here's what we are looking for you to do: 

•  Maintain and develop the Internal IT Infrastructure supporting the business requirements;
•  Maintain and develop documentation and knowledge sharing in Enterprise IT via online tools;
•  Identify operational problems and contribute to their resolution;
•  Identify ways to automate the IT department’s tasks to improve service-desk efficiency;

•  Consult with various stakeholders and the management team on changes needed;
•  Contribute in architecting technical solutions to meet the dynamic business requirements;

•  Provision users with the various hardware and software platforms to perform their jobs;
•  Provide First line support to enable the correct application of IT standards and procedures;
•  Managing the IT inventory and keeping all IT resources working correctly;

REQUIREMENTS 

Skills and Experience

•  Have three years’ practical experience in a similar role;
•  Fluent spoken and written English;
•  Communicate effectively, convey information clearly to stakeholders, colleagues and third parties;
•  Highly self-motivated, reliable and have a proactive mindset;
•  Positive service-minded attitude with a sense of humility to handle difficult help desk issues;

Technical

•  Familiarity with the Atlassian Stack: Jira, Bitbucket, Confluence, Trello, Freshworks;
•  Hands-on administration experience with Microsoft Office 365 and Google Workspace cloud technologies
•  Experience and well versed in Window Server platforms (2008, 2012, and 2016) and their respective roles: Active Directory, DNS, DHCP, GPO’s;
•  Experience in Hardware/Software support, configuration, and installation for PC and MAC;
•  Experience in managing a virtual environment, such as VMware & Citrix;

As the IT Administrator, you will be responsible for the company's Internal IT Infrastructure, networks and security systems. You will be responsible for investigating and diagnosing IT problems, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.

On a day to day basis, you will be provisioning new users with their IT equipment and might be called upon to help colleagues with their IT needs. This will mean you will need to share your own knowledge to help others and ensure that users are working in accordance with the company’s IT policies defined by the IT Governance.

Other tasks may include managing the backup routines, security policies and credential management.

So who are NabuMinds?

We are a growing company focused on use of data to benefit e-commerce operations. Our Data Scientists provides decision making assistance and models to improve operational efficiency and customer experience. The Analytics team to provide insights on specific topics. Our Business Intelligence team makes information accessible. Together with the right technology we deliver the foundation for highly automated and effective CRM solutions.

If this sounds like you then apply for the role. If you have any questions regarding the role then please do let me know at tyler.bronson@nabu.ee