Swedish Speaking Payroll Operations Process Specialist to Vilnius

• Ensure all input each payroll run is correct by performing agreed controls according to SOPs (standard operating procedures)
• Uploading or manually adding relevant data into systems, reporting according to laws and regulations, communicating with the customer, handling error logs and performing other necessary tasks required for payroll
• Provide customer support electronically or on the phone
• Ensure that services within the individual area of expertise are delivered according to contract, and to ensure high customer satisfaction
• Support, coordinate and provide input to various administrative projects including complex and non-standard tasks with respect to setup, delivery, relationship management and knowledge management
• Identify and work on payroll process improvements to improve the overall quality and efficiency of the process
• Obtain and maintain knowledge and understanding of all processes within area of expertise, their impact on all stakeholders and their upstream and downstream linkages
• You can expect to have a daily communication between team members both in Lithuania and Sweden/Norway making sure the processes run smoothly

• Experience Swedish payroll processes is a plus.
• You are a person who enjoys working with others while also being fully responsible for your own tasks and able to work independently
• You are proactive and solution-oriented with customers and in your daily work
• Ability to understand and follow legal requirements, rules and regulations
• Very good written and verbal communication skills in Swedish and English language
• Good time management skills
• Transition experience is a plus

• A career at a rapidly growing global organization!
• Scandinavian ways of working (Norwegian/ Swedish client)
• Opportunity to grow both professionally and personally (incl. Udemy)
• Encouraging working atmosphere, engaging activities, and extra benefits (e.g. medical insurance, team events)
• Attractive compensation package: salary (1570 - 2890 EUR gross/ monthly) depending on competences you have
• Currently all interviews and on boarding are done online as most of Cognizant employees are working from home