- Detailid
- Esmane info
- Ettevõte
Tasks
- Receive and make phone calls, e-mails and/or chats and to act as the first point of contact for customers
- Maximize every sales opportunity
- Focus on quality customer service
- Provide an effective, polite, friendly and professional service
- Readiness to proactively contact existing customers and prospects via phone and/or email
Requirements
- Excellent written and verbal English language (native level) skills
- Strong customer service experience, communication and listening skills
- Proven ability to handle multiple tasks and demonstrate flexibility
- Ability to handle work in a fast paced environment
- Results-oriented and attentive to details
- Self-motivating working style and good planning skills
Beneficial
- Experience of living in English speaking country is beneficial
- Speaking any other language is a plus
We offer
- 6 extra days off addition to usual 28 days annual vacation
- Friendly, positive and fun atmosphere, different team and company events
- Modern and comfortable office
- Development opportunities
- Opportunity to experience a truly international working environment
- Good staff benefits, including friends and family discount for our amazing voyages
Additional information
Full time work based on monthly schedules:
UK working time: Monday to Friday 11:00 - 21:00, Saturday 11:00 – 19:00, Sunday 12:00 - 18:00.
US working time: Monday to Friday 16:00 until 03:00.
Asukoht
- Tallinn, Harjumaa, Eesti
Tööaeg
- Täistööaeg
Keeled
- Inglise
Brit Pannel
+3725229415
Hurtigruten Estonia OÜ is the Estonian branch of the Hurtigruten company, focused on phone and web sales and a wide range of support functions. There are over 200 employees from 24 different counties working here in Tallinn office.
Hurtigruten has operated in international tourism since its establishment in 1893. The combination of local transport and tourism in year-round route along the Norwegian coast creates today authentic experiences for guests from all over the world. Hurtigruten's expedition ships offer Explorer voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean.
The Group Centre is located in Tromsø, but the company also has offices in Kirkenes, Oslo, London, Hamburg, Paris, Tallinn, Seattle and Hong Kong. Hurtigruten is one of Norway's strongest brands, and is a spearhead in Norwegian and international tourism.
More ships will be operating in new destinations, so we are looking for more travel and tourism enthusiasts to join our Team. If you're passionate about providing world-class customer service and are looking a good working environment and fun atmosphere, we may have just the perfect fit for you!