ENGLISH SPEAKING TRAVEL CONSULTANT
ENGLISH SPEAKING TRAVEL CONSULTANT
ENGLISH SPEAKING TRAVEL CONSULTANT
Hurtigruten Estonia OÜ
ENGLISH SPEAKING TRAVEL CONSULTANT
ENGLISH SPEAKING TRAVEL CONSULTANT

ENGLISH SPEAKING TRAVEL CONSULTANTHurtigruten Estonia OÜ

Tasks

  • Receive and make phone calls, e-mails and/or chats and to act as the first point of contact for customers
  • Maximize every sales opportunity
  • Focus on quality customer service
  • Provide an effective, polite, friendly and professional service
  • Readiness to proactively contact existing customers and prospects via phone and/or email

Requirements

  • Excellent written and verbal English language (native level) skills
  • Strong customer service experience, communication and listening skills
  • Proven ability to handle multiple tasks and demonstrate flexibility
  • Ability to handle work in a fast paced environment
  • Results-oriented and attentive to details
  • Self-motivating working style and good planning skills

Beneficial

  • Experience of living in English speaking country is beneficial
  • Speaking any other language is a plus

We offer

  • 6 extra days off addition to usual 28 days annual vacation
  • Friendly, positive and fun atmosphere, different team and company events
  • Modern and comfortable office
  • Development opportunities
  • Opportunity to experience a truly international working environment
  • Good staff benefits, including friends and family discount for our amazing voyages

Additional information

Full time work based on monthly schedules:

UK working time: Monday to Friday 11:00 - 21:00, Saturday 11:00 – 19:00, Sunday 12:00 - 18:00.

US working time: Monday to Friday 16:00 until 03:00.