926
Easy Business in Estonia
Operations & Customer Manager / Production Manager
Easy Business in Estonia
Easy Business in Estonia

Operations & Customer Manager / Production Manager

Easy Business in Estonia

Job description

Location: On-site - Estonia
Industry: Pet Food Manufacturing
Availability: On-site role with occasional business travel

About the Opportunity
EasyBusinessInEstonia.com is managing the selection of an Operations & Customer Manager / Production Manager on behalf of one of its clients.
The position is within an Estonian production company operating in the pet food manufacturing sector, controlled by an international industrial group.

The Role
The Operations & Customer Manager / Production Manager will be responsible for overseeing and coordinating daily operations within the production facility, ensuring efficiency, quality, and alignment with group standards.
This role combines operational leadership, production planning and customer process coordination and represents a key position within the local organization.

Key Responsibilities
  • Lead and coordinate daily operations within the production facility
  • Plan and optimize production schedules and resource allocation
  • Coordinate and support operational and production staff
  • Oversee order management processes from intake to fulfilment
  • Supervise and support Operations & Customer Associates
  • Monitor operational performance indicators (efficiency, delivery accuracy, customer satisfaction)
  • Identify risks, bottlenecks, and improvement opportunities
  • Implement corrective and preventive actions
  • Ensure effective coordination across production, logistics, quality and sales
  • Collaborate with senior management to execute operational strategies aligned with group objectives

Required Experience & Skills
Mandatory
  • Minimum 3 years of experience in operations or production management within a manufacturing or production environment
  • Solid experience in production planning and process optimization
  • Proven leadership and people management skills
  • Strong analytical mindset and ability to work with KPIs
  • Customer-oriented approach with strong communication skills
  • Proficiency in ERP systems, production planning tools, and Microsoft Office
  • Fluency in English
Preferred
  • 5 or more years of experience in a similar role
  • Bachelor’s degree in Operations Management, Business Administration, Industrial Engineering, or related field
  • Fluent Estonian language skills

Behavioral & Soft Skills
  • Strong organizational and problem-solving abilities
  • Leadership style based on responsibility and collaboration
  • Ability to manage complexity in a production environment
  • Focus on quality, efficiency and continuous improvement
What the Company Offers
  • Competitive salary with a gross annual remuneration of €45,000, aligned with experience and responsibilities
  • On-site role within a structured international industrial group
  • Initial onboarding and operational support
  • Opportunity to play a key role in the development and optimization of local operations
  • Long-term professional growth within the group

Application Process

Application Process
Candidates progressing to the next steps will receive full details about the company, group structure and compensation package during the interview process.

If you are motivated to take ownership of operations in a structured production environment, access the selection process through the following link and complete the application form by uploading your CV and a short motivation letter:
https://form.jotform.com/260280964871060

The selection process is managed by EasyBusinessInEstonia.com.
This opportunity is open to candidates of all genders, ages, and nationalities, in compliance with applicable regulations.
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.

Asukoht

  • Tallinn, Harjumaa, Eesti

Tööaeg

  • Täistööaeg

Keeled

  •  Inglise
  •  Eesti
Kontaktisik
Silvia Prina

Sarnased töökuulutused:

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