Bombay is a collection of entertainment and hospitality brands, crafted to deliver luxury in every detail – from our exquisite facilities to our personalised service and the unique stories we inspire. Located in the heart of Tallinn, Bombay redefines luxury VIP experiences with its exclusive club, boutique hotel, restaurants, bars, spa, and bakery, embodying the spirit of elegance and refinement.

The Burman Hotels Spa, which opened in March 2025, is hidden on the lowest floor of the hotel, offering two treatment rooms, a jacuzzi, a Japanese bath, and a Finnish sauna. The soothing environment offers a unique wellness experience that rejuvenates both the mind and body.

Purpose of the role:

The Spa Masseur focuses on delivering a variety of professional massage treatments to enhance guests' well-being at the Burman Hotel's spa. This role is dedicated to providing high-quality, personalized massages while ensuring a serene and rejuvenating experience for each guest.

How you will contribute: 

• Provide a range of professional massages at the highest standard.
• Ensure guest comfort, safety, and relaxation during treatments.
• Assess guest needs and recommend appropriate treatments.
• Interact with guests professionally, offering a warm welcome and fond farewell.
• Maintain cleanliness and hygiene standards in treatment rooms.
• Upsell spa services and products to enhance guest experiences and maximize revenue.
• Stay updated on the latest trends and techniques in massage therapy.
• Communicate effectively with spa staff regarding appointments and special requests.
• Report any faults, defects, or maintenance needs in the spa to the Head Spa Therapist.
• Assist in managing inventory and stock levels of spa products.

What we are looking for:

• Relevant certification and ability to perform various massages.
• Previous experience in a spa environment preferred.
• Excellent customer service and communication skills.
• Proficiency in conversational English and Estonian.
• Passion for wellness and hospitality.
• Team player committed to delivering exceptional guest experiences.
• Ability to work with flexible hours, including weekends and holidays.

The team by your side:

You will be joining a Spa team of seven, including Spa Receptionists, Spa Therapists, and the Head of Spa, while also collaborating with other teams from the hotel, casino club, and restaurants. To gain a better understanding of our services and the products we use, feel free to explore and familiarize yourself with the Spa Menu

Why join Bombay?

• Celebration & Time off: a birthday day off, and paid vacation days for personal milestones (e.g., childs first school day, marriage).
• Health & Wellness: Access to the Salu Digital Healthcare Platform, monthly sports compensation with Stebby.
• Sick Leave: Paid sick leave from the 2nd day.
• Work Essentials: Shoe compensation and work outfits provided by the company. Makeup compensation for women.
• Training & Onboarding: Extensive training tailored to our products, services, values, and standards to ensure your success at the company.
• Learning & Development: A generous learning and development package.
• Investment Opportunities: Option to invest in the Groups venture fund, Yolo Investments.
• Working Environment: A comfortable workspace with friendly atmosphere in the city center with plenty of fruits, snacks, and drinks.

What you can expect during the hiring process:

The hiring process includes an initial online call with the Recruiter, a meeting with the Head of Spa, and, for some roles, a test treatment or trial shift.