TM Quality Expert
Nordea Estonia
TM Quality Expert
Nordea Estonia
TM Quality Expert
Nordea Estonia

TM Quality Expert

Nordea Estonia

Job ID: 23672 
Do you want to work with financial crime experts within Transaction Monitoring Quality Management and contribute to society by helping Nordea fight financial crime? Join us!
We are looking for the right person to join the team as our new Quality Expert.

About this opportunity
We describe quality requirements for Transaction Monitoring in Transaction Monitoring & Sanction Investigations and follow up on adherence to these requirements by executing quality controls including release controls and regular Quality Reviews. Through these controls and feedback, training, and individually tailored sessions we enable TM in TMSI to deliver high-quality investigations.  

You will play a valuable role in:
  • Ensuring completion of regular reviews of the quality of Transaction Monitoring Investigations decisions to close alerts, cases and file SARs. Reviews focus on automated scenarios, Correspondent Banking, Trade Finance and Capital Markets Transaction monitoring investigations.
  • Advising TMSI as an SME and manage local stakeholder communication.
  • Further developing TM Quality Management through interactions with all members of the community, local and global stakeholders, and direct investigator interactions.
  • Owning ad hoc tasks that are dynamic and challenging where you will independently be responsible for securing optimal outcomes, for instance improving ways of working through implementing Continuous Improvement items such as developing training material, performing training for TMSI and following up on results. 
  • Owning and driving part of ongoing action plans to secure compliance with regulations, in addition to instructions, directives and guidelines. 
  • Representing the best interests of GFCP and providing support where appropriate, including fora and workshops.
The role is based in Tallinn.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best and that we imagine you share with us.  

To succeed in this role, we believe that you:
  • Are analytical by nature and have an eye for details.
  • Can work independently and are driven to achieve results. 
  • Are proactive and seek challenging, interesting and meaningful work.
  • Can work under pressure and are flexible to adapt to changing circumstances. 
  • Are a great team player who enjoys working with others. 
  • Have good communication skills and enjoy encouraging personal development.
  • Believe in doing things right even when no one is looking.
Your experience and background: 
  • You have experience with transaction monitoring investigations.
  • University degree.
  • Good English and Finnish written and spoken communication skills.
  • It would be considered an asset, but not a requirement, to be fluent in Estonian.
If this sounds like you, get in touch!
Next steps

Please submit your application no later than 26/06/2024. For more information, youre welcome to contact Marika Müür, marika.muur@nordea.com.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.


    Tallinn, Harjumaa, Eesti


  • Täistööaeg


 Analytical thinking Communication


  •  Inglise
  •  Soome
Ibadete Mamuti
About Nordea
Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations and we have done that for 200 years. We want to make a real difference for our customers and the communities where we operate by being a strong and personal financial partner.

Ettevõtte kodulehthttp://www.nordea.ee

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