IT Helpdesk Administrator
IT Helpdesk Administrator
IT Helpdesk Administrator

IT Helpdesk Administrator


Job purpose

We are seeking an IT helpdesk administrator to support our Tallinn office and our global IT operations. This work encompasses supporting IT operations in Tallinn office, providing day to day support to users, helping with onboardings and offboarding, troubleshooting technical users issues.
The IT helpdesk administrator will work closely with the rest of the global IT department, subject matter experts across Boku, security department to make sure our users have the best of experience and supportive IT environment.

Key Responsibilities

  • Providing hands-on tech support for Tallinn office employees.
  • Follow our service desk and respond to incoming cases.
  • Managing Microsoft and Apple devices.
  • Working together with the global IT team to solve wider issues.
  • Support projects and security related initiatives.

Education, skills and experience

  • 2-3 years working in IT support roles.
  • Experience with Microsoft 365 products and services.
  • Experience with Apple Mac devices.
  • General knowledge in information technology.
  • Is proactive and ready to learn, structured and efficient.
  • Positive and solution oriented.
  • Industry certifications (ideally)

We offer you

  • Stock equity for publicly listed Boku Inc 
  • Extra vacation days between Christmas and New Year 
  • Generous referral bonus 
  • Home Office equipment budget 
  • We are a family-friendly employer with a certified gold-level 
  • Excitingpossibility to work with well-known names in the internet/digital/mobile/gaming industry 
  • Personal development, growth & learning opportunities in a motivated, talented and international team 
  • Frequent all-inclusive team events that will help you quickly integrate into our talented and fun team 
  • Independence to define your role: the freedom to act and take responsibility 
  • Variety of learning & development opportunities and much more 
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.


    Tallinn, Harjumaa, Eesti


  • Täistööaeg


  •  Inglise
Elis Krevald
Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 250 local payment methods that reach 7 billion accounts across 65 countries. Every year, Boku processes over $9 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.

Ettevõtte kodulehthttps://www.boku.com

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