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Summer Internship in Customer Relationship Management
Luminor
Summer Internship in Customer Relationship Management
Luminor
Summer Internship in Customer Relationship Management
Luminor

Summer Internship in Customer Relationship Management

Luminor

Discover Your Path with Luminor ILLUMINATE 2024!
Yes, you can! We, at Luminor, believe that anyone has the potential to achieve big things and we are excited to give you a chance to rock through life while working in a bank!
Get ready for an epic 10-week paid Summer Internship diving into the dynamic banking world! You'll tackle real team projects and collaborate with fellow interns on a Pan-Baltic scale. It's all about hands-on experience and awesome teamwork. Let's make this summer unforgettable!
Take a look below & find the right path for yourself!

Lending Competence Intern
By joining our Lending Competence Centre, you will be the first and most important contact in our bank who will help customers to get their new car! You will be collecting customers' leasing applications and entering the application information into various IT systems. Your duties will also include checking the customer background collecting extracts from internal and external systems, and communicating with clients.
You will gain an understanding of the private leasing process in our bank and you will get particularly good knowledge and experience on how we check customers' background, and what expectations we have towards customers financial behaviour. Apart from that our team will be encouraging and mentoring you on aspects of customer communication!
We expect you to have an understanding of banking products & services, customer service skills as well as great analytical & communication skills. Fluent Estonian & professional English is required in spoken and written communication. Preferred qualifications include education in Business Administration, Finance, Economics or related fields. 

KYC Intern
The customer service team provides excellent daily service for Luminor's private and business customers, as well as collecting necessary KYC data. You will be responsible for collecting data from customers for the KYC questionnaires by outgoing calls and written communication.
You will gain great customer service experience, and knowledge about collecting & processing customer data, and working with databases and will get to know the areas of retail banking in general.
We expect you to have an interest in customer service, great communication skills as well as good information processing skills & attention to detail. Fluent Estonian and professional English is required in spoken and written communication. Preferred qualifications include education in Economics, Business Management or a related field.
 
What We Offer:
  • 2-month duration. Starting from the 26th of June until the 28th of August 
  • International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humour and having fun
  • Pan-Baltic project exposure. Opportunity to work on a Pan-Baltic internship project with fellow interns
  • Educational & Leadership sessions. Access to resources & workshops that help to be productive at work and in life, while also being educational
  • Professional growth. Internal and external training programs, workshops, conferences, online training etc.
  • Gross salary. 950 EUR/month
 
The application deadline is the 12th of April. We are looking for a candidate primarily already located within Baltics and please apply with your CV in English.
BrutokuupalkBruto kuusAlates  € 950

Asukoht

    Tallinn, Harjumaa, Eesti
    Liivalaia 45, 10145, Tallinn
  • Kaugtöö võimalus

Tööaeg

  • Täistööaeg
  • Praktika
Kontaktisik
Eglė Marozaitė

Luminor is the leading independent bank in the Baltics and the third-largest provider of financial services in our region. We serve the financial needs of individuals, families, and companies. Just like our home markets of Estonia, Latvia, and Lithuania we are young, dynamic, and forward looking.

Luminor has a strong and capable team that is committed to achieving our strategic objectives. We are dedicated to supporting sustainable growth in the Baltic region by providing a long-term commitment to businesses and individuals.

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