569
- Detailid
- Esmane info
- Ettevõte
Calling all Swedish customer support specialists to Klar!📢
Are you based in Tallinn or Tartu? Ready to guide our Swedish customers through an exciting journey at Klar from one of our Estonian offices?
Do you have the passion and expertise to make our Swedish customers feel like they are explorers on a thrilling expedition? If you are Swedish or speak and write Swedish 🇸🇪 at a native level and are geared up for the adventure, this opportunity awaits you.
Welcome to Klar, a realm beyond the conventional e-commerce landscape. We are the guides, leading our customers on the path to the finest doors and windows. Picture a world where shopping for windows and doors online feels like an exhilarating adventure. Our web platform is not just any platform its an expedition waiting to be explored. We have mastered the art of making door and window shopping a thrilling excursion, saving our customers time and leading them through uncharted territories.
Located in the vibrant heart of Estonia, whether in Tallinn or Tartu, our team is buzzing with energy and ideas, and is ready to welcome you aboard.
As a customer support 'guide', your role transcends traditional customer service - you will not just be answering phone calls, emails, and social media messages you will be the go-to person for our Swedish customers, guiding them through our products, troubleshooting issues, and ensuring their questions are answered with expertise and care.
But it's not just about solving problems - it's about creating positive and memorable interactions. You will be the clear and empathetic communicator who ensures that every customer feels understood and appreciated whenever they reach out to us.
Assignments on your to-do lists
- Be the welcoming voice of our company by picking up the phone, ensuring customers feel valued and heard;
- Address customer inquiries through additional channels, including emails and social media messages;
- Provide assistance and guidance to customers, helping them navigate our products, resolve issues, and answer their questions effectively;
- Communicate clearly and empathetically, ensuring customers feel understood and appreciated in every interaction.
For you to be a success in Klar , you need to have the following skills:
- No previous experience is required;
- Customer centric in your bones 🦴 🧬
- Strong communication skills - you speak and write Swedish at a native level and English on a high level;
- Proactive approach, friendly, helpful and a great teammate;
- Thrives in the scale-up environment;
- Work structured and disciplined around your tasks and deadlines;
- Love to question the status quo and try different solutions, even if you fail at first;
- On the nice-to-list: if you speak and write a second language in either Danish or Norwegian.
We offer:👏🏻
- Twice a week free lunches are covered by Klar 🌮
- 1 paid care day per quarter for your own well-being 💙
- A scale-up environment: not a start-up with no means, nor a corporate monster that doesnt care. 🚀
- Possibility to work from our sister offices from time to time, Klar will cover the plane tickets (Copenhagen, Stockholm, Tartu, Tallinn);
- Unforgettable team events and company parties twice a year 🥂
- An opportunity to have a significant influence on your work and the business 💪
- An informal and positive workspace that likes to joke around 😆
When are you "Klar"?
ASAP would be nice. But we are also realistic - so we are waiting for the right candidate.
Ready to sprinkle positivity and make our customers' day, every day?
At Klar, we're not just opening doors; we're opening opportunities. Join us today, and let's make windows and doors more exciting than ever before!
Alates €
2000
Asukoht
- Tartu, Tartumaa, Eesti
Tööaeg
- Täistööaeg
Keeled
- Inglise
- Eesti
- Rootsi
Kontaktisik
Karin Sarapuu
5208668
Karin Sarapuu
5208668
Klar Home OÜ on uuenduslik puit- ja puitalumiiniumaknaid ning -uksi tootev Eesti ettevõte, mille kogu toodang eksporditakse Taani, Rootsi, Norra ja UK turule. Erinevalt teistest akna- ja uksetootjatest jõuab Klar oma klientideni auhinnatud veebiplatvormi kaudu, mis aitab lõpptarbijatel uute akende soetamisel säästa nii väärtustlikku aega kui ka raha. Klari missioon on tõestada, et iga klient on võimeline mõõdistama akna- ja ukseavasid ning panema veebilehel kokku just enda kodule sobiva akna või ukse, kui teda õigel hetkel professionaalselt juhendada.
Sarnased töökuulutused:
Koordinaator
Sales Manager
Assistant Professor of Road Engineering