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Requirements for candidates
What we are looking for:
- Fluent Estonian language skills (at least C1 level/native);
- Intermediate Russian and English language skills (at least B2 level);
- Multi-tasking capabilities;
- Positive attitude and willingness to provide brilliant customer experience;
- Someone who is good with receiving feedback and wants to improve themselves;
- Someone who is available to start on 16th of October 2023!
***Please note that meeting the language requirements is essential for this role. If you do not meet the language requirements, we kindly ask you to refrain from applying for this position.***
Job description
Join us as a Customer Service Specialist!
As a customer service representative in the mobility department, you will have the opportunity to work with a dynamic and innovative company that is committed to delivering high-quality services to its clients. In this role, you will:
- Work for one of the fastest-growing food delivery, mobility, car-sharing start-ups in Europe - providing a variety of services across Europe, Africa, Western Asia and Latin America.
- Respond to customer queries related to food delivery services, payments, orders, quality of service in a timely and accurate way, via phone, email or live chat;
- Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues.
What we offer
What's in it for YOU!
- Permanent contract;
- Career growth opportunities;
- 2 weeks industry training;
- Sport compensation every month;
- Possibility to work full-time or part-time;
- Opportunity to work from home (depending on location);
- International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;
- Continuous development through our internal learning platforms and external training;
- Free coffee at the office.
Alates €
1370
Asukoht
- Tallinn, Harjumaa, Eesti
- Kaugtöö võimalus
Tööaeg
- Täistööaeg vahetustega
Oskused
Keeled
- Inglise
- Eesti
- Vene
Kontaktisik
Transcom Estonia
Transcom Estonia
Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets within our global footprint with forward-leaning customer experience solutions via different channels like voice, chat, social media, etc.
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