Sport First Line Support AnalystGenius Sports
- Esmane info
The Sport First Line Support role is to provide immediate assistance to our clients and partners. Your daily tasks will consist of monitoring, investigating, reporting queries from internal and external teams with the help of multiple internal and external applications. You will be in a close relationship with our other offices around the world and with other departments in Medellin. Each day will be different, you’ll be communicating with a number of different people and facing challenging tasks on a regular basis. This position offers an exciting opportunity to work and learn in a friendly environment alongside other professional and dedicated colleagues. The role is a perfect match for individuals who are passionate about sports, quick learners, speak good English, are willing to do flexible hours, comfortable with multitasking and enjoy solving problems.
Key Objectives of the Role
- Providing support for our customers (sport federations & leagues around the world), who are using Genius Sports products
- Prioritizing and solving problems
- Providing required information for other team members or departments
- Sharing your knowledge within the team
- Completing additional tasks assigned by the line manager.
- Strong communication skills
- Fluent in English (both written and verbal)
- Ability to multitask and prioritize tasks
- Strong problem-solving skills
- Responsibility and dedication
- Passion for sports
- Knowledge/experience with modern IT solutions
- Previous client support experience would be considered as a bonus
- Tallinn, Harjumaa, Eesti
Tartu maantee 63, 10115 Tallinn, Estonia
+359 882 037 606
Global, fast-growing and innovative, we don’t just build great software. We are fully plugged into our partners worlds, helping them capture live data and video, and creating game-changing and immersive fan experiences. So, if there’s one thing we can guarantee, it’s that life at Genius is never dull. We put trust in our people to deliver the difference for our hundreds of partners around the world!
As a fast growing, constantly developing and truly diverse, global business, we really do offer fantastic career development opportunities, backed up with generous training allowances and the opportunity to work alongside – and learn from – some of the most skilled and talented professionals in our industry.
Ettevõtte koduleht: http://www.geniussports.com/home/careers/