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- Details
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- Company
- Webhelp is looking for Customer Support Advisors in partnership with one of the largest electronic companies of the world. If you are fluent in Finnish language and have great communication skills, then this job offer is excellent opportunity for you! 🌟
As a Customer Support Advisor, you are the one who helps customers with technical problems and finds the best solution for their needs via phone, chats and e-mails.
Requirements:
Finnish language is spoken and written at a good level
Good (at least B1/B2 level) English language skills
Good communication and organizational skills
Previous customer experience is an advantage
Interest or experience in electronics/technologies is considered as an advantage
- Responsibilities and work:
Solve complex technical questions or problems posed by customers via telephone or email
Identify and analyze technical issues
Provide good customer service
Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position
Per customer, contact gather and document all relevant information into the system to ensure a high level of service is delivered
- We offer:
Training and experience with one of the global leaders in electronics
Expenses subsidy (phone, internet, parking, sports, etc.) of €60 net per month
Private health insurance (in addition to Haigekassa)
International work environment (Webhelp employs 120,000 people all over the world), with many (also international) opportunities for professional and personal growth
Convenient office in Tallinn and Tartu city center
Great Team of colleagues and excellent working atmosphere
Start date: Depending on candidate availability
Salary: Monthly salary 1500 EUR gross (bonuses available based on performance)
Last application date: April 10th, 2023
Working hours: Work from 09:00 AM to 6:00 PM in shifts, Monday to Friday
If you think you are the perfect candidate for this role, please apply by submitting your CV in English. Only candidates who are chosen to second round will be contacted. 👋
From €
1500
Additional information: Bonuses from 100-150 EUR gross per month
Location
- Tallinn, Harjumaa, Estonia
- Remote work opportunity
Tartu mnt 63, Tallinn
Time of work
- Full-time
Skills
Languages
- English
- Finnish
Contact person
Merje Peri
6681060
Merje Peri
6681060
Webhelp is a multinational Business Process Outsourcing company with its head office in Paris, France, that is making business more human for the world’s most exciting brands.
By choosing Webhelp, you will be part of a community of over 110'000 game-changers from more than 190 locations, speaking more than 80 languages in 60+ countries.
Join us at Webhelp you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive brands worldwide.
More information can be found at www.webhelp.com
Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with you!
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