134
- Details
- Highlights
- Company
Responsibilities:
- Phone calls and e-mails to customers that are past due
- Negotiating and motivating customers to repay their debts
- Interview reasons for delays in payments
- Constant monitoring of payment agreements
- Finding and updating data to debtors (skip tracing)
- Registering in computer programs Collections activities
- Other tasks assigned by the line manager
Requirements:
- Work experience in collections or customer service is beneficial
- Fluent in spoken and written Estonian and Russian
- English is beneficial
- Strong interpersonal and communication skills as required to effectively communicate to a diverse audience
- Problem solving, conflict resolution and negotiation skills
- Confident, driven and results oriented
Joining Multitude you will:
- Feel that we believe in the development of our employees through training, education and by providing conditions which lead to increased productivity, motivation, performance and engagement
- Join a fast and growing international finance company
- Enjoy a friendly and collaborative atmosphere with supportive teams in a fun startup-like culture
- Be offered a competitive salary, benefit packages and other additional perks
- Have fun at work
€
2000 - 2500
Location
- Germany
Berlin
Time of work
- Full-time
Languages
- English
- Estonian
- Russian
Contact person
Marianna Zahharova
Marianna Zahharova
Multitude is a leading international provider of mobile financial services, building an online financial ecosystem that transcends the hassle of physical banking and financial transactions into a paperless and borderless real-time experience for our customers.
We provide innovative mobile banking, as well as digital consumer and small business loans, all distributed and managed by mobile devices. Founded in 2005 and headquartered in Helsinki, Finland, today we operate in 23 markets across Europe, Africa, South and North America, Australia and Asia. Multitude Group is listed on the Prime Standard of Frankfurt Stock Exchange under symbol 'FRU'.
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