943
Operations Manager
Bolt
Operations Manager
Bolt
Operations Manager
Bolt

Operations Manager

Bolt

We’re looking for a dynamic and results-driven Operations Manager to spearhead the management of Bolt Market stores in Estonia. In this role, you’ll take full ownership of performance, build and lead a talented operations team, and ensure every aspect of our in-store and delivery experience runs seamlessly.

About the role:
This role is all about driving the growth and excellence of Bolt Market operations in Estonia. It’s a hands-on leadership role that combines strategic thinking with operational execution — perfect for someone who thrives in a fast-paced, data-driven environment and wants to make a real impact on how Bolt Market runs.

Main Tasks & Responsibilities: 
  • Lead the launch and daily operations of all Bolt Market stores in the country, owning full P&L performance.
  • Hire, train, and develop a high-performing operations team, ensuring top standards in safety, quality, and efficiency.
  • Drive continuous improvement across store, warehouse, and picker operations through data and performance insights.
  • Collaborate with HQ and cross-functional teams to optimize assortment, stock availability, and customer experience.
  • Ensure compliance with safety, health, and legal standards while fostering a positive, collaborative team culture.
  • Act as the main point of contact for store operations, managing process implementation and quality improvements.

About You: 
  • Bachelor’s or Master’s degree in Business, Operations Management, or a related field.
  • 2+ years of experience in retail is a must (operations, supply chain, or business management), plus experience in team leadership.
  • Proven track record of improving operational KPIs, efficiency, and process frameworks.
  • Strong analytical and problem-solving skills with advanced Google Sheets proficiency.
  • Excellent communication and interpersonal abilities; fluent in English and Estonian.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here:
  • Accelerate your professional growth with unique career opportunities.
  • Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
  • Take care of your physical and mental health with our wellness perks.
  • Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
  • Connect with colleagues at annual company events and smaller team gatherings.
  • Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.
You can find average salaries for this postition at palgad.ee.

Location

  • Tallinn, Harjumaa, Estonia
  • Hybrid

Time of work

  • Full-time

Languages

  •  English
  •  Estonian
Contact person
Sylwia Korcok
Bolt is the European super-app that has over 200 million lifetime customers in 50 countries and over 600 cities across Europe and Africa. Our mission is to make cities for people, not cars. We help people give up their cars by offering a better alternative for every use case a private car serves, including ride-hailing, shared cars and scooters, and food and grocery delivery.



Company websitehttps://bolt.eu/en/careers/

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