761
- Details
- Highlights
- Company
Want to make a positive impact on the environment? Sunly is a renewable energy producer, dedicated to developing and operating renewable energy projects across the Baltics and Poland. We also invest in startups in the electrification sector and sell 100% renewable electricity to consumers in Estonia. At the heart of Sunly's mission is renewable energy production, playing a crucial role in achieving regional climate goals, energy security, and affordability.
We are looking for a Customer Support Specialist to join our Retail team. Sunly recently started to offer electricity packages to people in Estonia, and our Retail team drives this initiative, finding innovative ways to engage customers and deliver clean energy solutions. You will play a key role in building strong, lasting relationships with our customers and expanding the reach of renewable energy.
Your daily role
- Build and maintain strong relationships with customers, ensuring they have a seamless experience.
- Support customers in their energy choices and help them understand the benefits of renewable energy solutions. They mostly contact us via phone or e-mail.
- Analyse customer feedback and data to improve services and identify opportunities for engagement.
- Collaborate closely with Retail team members to ensure a consistent and exceptional customer experience.
What describes you
- Proven experience in customer service, account management, or a similar role.
- Excellent communication and interpersonal skills, able to connect with people and build trust.
- Fluent in Estonian and English, both written and spoken.
- Proactive and adaptable, thriving in a fast-paced environment.
- Genuine passion for renewable energy - let us know your favourite type of renewable energy when you apply!
What's in it for you
- Contribute to the growth of renewable energy and a sustainable future, working with experts in the renewable energy sector within an international company.
- Engage in interesting challenges and continuous learning opportunities due to our fast growth.
- Hybrid work setup and an empowering work culture.
- Enjoy benefits that support an active lifestyle and foster team building, including health insurance, a professional development fund, sports reimbursement, access to mental health counselling and coaching sessions through the Siffi platform, additional health days, and 28 workdays of annual leave.
We would love to hear from you if you are excited about contributing to a sustainable future! We are reviewing applications continuously, so don't wait - seize the opportunity today! Join Sunly and be a part of a passionate team dedicated to making a positive impact on the world!
You can find average salaries for this postition at palgad.ee.
Location
- Tallinn, Harjumaa, Estonia
Telliskivi 60/5
Time of work
- Full-time
Languages
- English
- Estonian
Contact person
Triin Liisma
+37256658813
Triin Liisma
+37256658813
Sunly is a renewable energy producer, dedicated to developing and operating renewable energy projects across the Baltics and Poland, while also investing in startups in the electrification sector and selling 100% renewable electricity to consumers in Estonia. At the heart of our mission is renewable energy production, playing a crucial role in achieving regional climate goals, energy security, and affordability. We have successfully raised €887 million from international investors, including EBRD, Copenhagen Infrastructure Partners (CIP), Mirova, Rivage, and others.
Join Sunly and contribute to a more sustainable future!
Similar job ads:
Klienditeeninduse spetsialist
Operations Support Operator
Klienditoe spetsialist