522
Customer Support Expert with fluent Swedish
Majorel Estonia OÜ
Customer Support Expert with fluent Swedish
Majorel Estonia OÜ
Customer Support Expert with fluent Swedish
Majorel Estonia OÜ

Customer Support Expert with fluent Swedish

Majorel Estonia OÜ

Requirements for candidates

Teleperformance LT, UAB is looking for Customer Support expert with fluent Swedish language. We are looking for candidates with excellent Swedish and English language skills (verbal and written), strong communication and administration skills, a customer-focused approach, attentiveness, and a positive attitude.

  • Knowledge of Swedish language (B2-C1)
  • Knowledge of English language (B2)
  • To be both a sociable and friendly team member as well as an independent task performer
  • To be fast and able to work in a dynamic work environment
  • Multitasking skills

Job description

•Employees can provide email/chat or voice support based on their language skills.
•Identifying and proposing optimal solutions to client issues with accurate and timely diagnosis.
•Solving complex issues, claims, helping the client in solving a critical situation
•Correct entry of information received from the client into the database

What we offer

  • Remote selection process
  • Remote work opportunity (from any point in Estonia)
  • Corporate training for all new hires
  • Engaging activities and extra benefits: referral bonus, special discounts!
  • Rolling schedule: Mon-Sun 09:00-00:00 (40 hours per week)
Monthly gross salaryGross/mo  € 1726 - 2028

Additional information:  Depending on the line of business and taking in consideration your current professional competence and work experience.

Location

    Tallinn, Harjumaa, Estonia
  • Remote work opportunity

Time of work

  • Full-time with shifts
  • Full-time

Skills

 Ability to learn Problem solving Communication Customer Support

Languages

  •  English
  •  Swedish
Contact person
Ziliara Lebedeva
Majorel has been acquired by Teleperformance allowing us to deliver even more exceptional services in more locations worldwide and on a greater scale than ever before. Teleperformance now has a local presence in 95 countries with nearly 500,000 passionate people standing by, for you.The combination of our leading business services companies makes Teleperformance the industry leader, more capable than ever of delivering critical solutions and the support you need. Let's master change together!We design, build and deliver end-to-end CX for many of the worlds most respected digital-born and vertical leading brands.
We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety.The real 'Majorel difference' lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile all pulling together as One Team. Its the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.At Majorel, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.


Company websitehttps://www.tp.com

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